Night Auditor

6 days ago

Kelowna, Canada Four Points by Sheraton Kelowna Airport Full time

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport and looking to fill the role of Night Auditor.

Located near the Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our employees from the bus loop at UBCO

**What will you be doing?**

The Night Auditor is a key member of the Front Office Team; responsible for the overnight operations of the hotel, from 11pm to 7:30am and will verify the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services.
- You will be responsible for performing the following tasks to the highest standard:_
- Follow up with guest regarding satisfaction with guest-related issues
- Process all guest check-ins & check-outs by confirming reservations, assigning room, and issuing and activating room key
- Process all payment types such as room charges, cash, checks, debit, or credit
- Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations, prepare “walk letters”
- Contact appropriate individual or department as necessary to resolve guest call, request, or problem
- Review shift logs/daily pass on and document pertinent information in the daily pass on
- Count till at the beginning and end of shift. Balance and drop receipts according to Accounting specifications
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional
- Process and confirm wake-up calls
- Proficient understanding of all emergency procedures
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
- Ensures compliance with all Front Office policies, brand standards, online training and procedures

**What are we looking for?**
- To successfully fill this role, you should maintain the attitude, behaviors, skills and values, that follow:_
- 1+ years’ experience as a Guest Service Agent or similar
- High school diploma or equivalent
- Previous hotel and accounting experience an asset
- Ability to communicate in a professional manner with: guests, team members, and management
- Ability to understand and adhere to proper credit and cash handling policies and procedures
- Ability to learn safety, emergency, and accident prevention policies and procedures
- Proficiency in Microsoft Word and Excel
- Competent level of computer proficiency
- Ability to work flexible shifts, including evenings, weekends and holidays
- ** Class 5 driver's license mandatory**

**Perks**
- Staff Accommodation
- Extended Health and Dental Benefits
- Employee and Family Assistance Program
- World-wide accommodation and dining discounts with Marriott brands
- Employee discounts on accommodations, dining, Marina, and Heath & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development.

**Don't miss this exciting opportunity to join our Four Points family**

p4wZA3qOSu

  • Night Auditor

    2 days ago

    Kelowna, British Columbia, Canada Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Comfort Suites  in Kelowna, B.C. Night Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm,...

  • Night Auditor

    2 weeks ago

    Kelowna, Canada Four Points by Sheraton Kelowna Airport Full time

    Welcome to Four Points by Sheraton - Kelowna Airport, your Kelowna “home away from home.” At the Four Points by Sheraton, we aim to make our guests visits as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. If you are looking for a team that brings out the best in each other, a team that has fun and...

  • Hotel Night Auditor

    3 days ago

    Kelowna, British Columbia, Canada KELOWNA BOUTIQUE HOTEL Full time

    Downtown Kelowna boutique Hotel requires full-time Night Auditor to round out our awesome front office team.Experience with night audit procedures in a computerized office environment is required, as is great customer service. Prepare reports, update, retrieve and distribute financial data. Accounting experience would be an asset in addition to knowledge of...

  • Night Auditor

    2 weeks ago

    Kelowna, Canada Delta Grand Okanagan Resort and Conference Centre Full time

    **Live Fully at Marriott International - #1 Leader in Hospitality** At **Marriott International**, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. **Delta Hotels by Marriott Grand Okanagan Resort** located at **1310 Water St**, **Kelowna**, **BC**, **V1Y 9P3 **is hiring a...

  • Night Auditor

    4 hours ago

    Kelowna, Canada The Royal Kelowna by Bellstar Hotels & Resorts Full time

    **We're always looking for amazing people to join our team. Here at Bellstar, we “think like a guest, and act like an owner”, and look for team members who try to make every stay an unforgettable experience for guests.** The Night Auditor plays an important role managing the overnight front desk operations. Night Auditors need to act with honesty,...

  • Night Auditor

    6 days ago

    Kelowna, BC VY P, Canada Bellstar Hotels & Resorts Full time

    We're always looking for amazing people to join our team. Here at Bellstar, we "think like a guest, and act like an owner", and look for team members who try to make every stay an unforgettable experience for guests.The Night Auditor plays an important role managing the overnight front desk operations. Night Auditors need to act with honesty, integrity, and...

  • Night Auditor Supervisor

    2 weeks ago

    Kelowna, British Columbia, Canada Eldorado Resort Full time

    Under the guidance of the Front Office Manager, the Night Audit Supervisor is responsible for leading Front Desk operations during night shifts from 11:00pm to 7:00am, ensuring and maintaining a consistently high standard of guest service. You will be responsible for checking guests in and out, coaching the night team and maintaining the smooth flow of front...

  • Hotel Night Auditor

    3 days ago

    Kelowna, BC VX J, Canada Fairfield By Marriott Vernon Full time

    Job OverviewWe're looking for a dependable Night Auditor from 11pm to 7am, to assist guests and oversee the hotel during overnight hours. This role is perfect for someone friendly, organized, and comfortable working independently.Responsibilities:Assist guests with check-ins, check-outs, and questionsRun nightly system reports (no accounting experience...

  • Night Auditor

    1 week ago

    Kelowna, British Columbia, Canada Witmar Holdings Ltd Full time

    We are seeking an experienced part time night audit/guest service individual to join our talented team and rotate between two beautifully landscaped, family-owned, mid-sized hotels.Requirements:Previous front desk and or night audit experience will give you an A+.Previous security experience an asset.Must have valid Drivers License and be able to drive in...

  • Night Auditor

    2 weeks ago

    Kelowna, Canada Marriott International Full time

    **Job Number** 23028943 **Job Category** Finance & Accounting **Location** Delta Hotels by Marriott Grand Okanagan Resort, 1310 Water Street, Kelowna, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Check figures, postings, and documents for accuracy. Record,...