Customer Service Representative

2 weeks ago

Winnipeg, Canada Mr Rooter Plumbing of Winnipeg Full time

**Customer Service Representative / Dispatcher (Monday to Friday Evenings)**

Do you consider yourself a hero? Like to talk to people and make their day? Then you might be a perfect fit for Mr Rooter Plumbing

As a Customer Service Representative, you are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

**Specific Responsibilities**:

- Receive incoming calls in a professional and courteous manner
- Prioritize and coordinate the scheduling of services to be dispatched to various technicians.
- Coordinate delays in schedule with customers and service technicians
- Other office and field support as required

**Job Requirements**:

- **Minimum 3-5 years office experience**:

- **1-2 years of dispatcher experience would be considered an asset**:

- **Must be proficient with Apple products**:

- Experience with Service Titan or similar Customer Relationship Management Program would be an asset
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Team player who can work independently

**Hours**: Monday to Friday - 4:00 PM till 10:00 PM (30 Hours a week) or 2:00 PM till 10:00 PM (40 Hours a week)

**Benefits**:Benefit package after 3 months, staff events, on-site gym and a fun environment.

**To apply**:
Send Resumes to
Attention: Andrew

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.00-$22.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site gym
- Paid time off

Ability to commute/relocate:

- Winnipeg, MB R3E 1V2: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you prefer 4:00-10:00 for 30 hrs a week, or 2:00-10:00 for 40 Hrs a week? (Monday to Friday)

**Experience**:

- Customer service: 2 years (preferred)
- Dispaching: 1 year (preferred)
- Office: 3 years (preferred)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...

  • Customer Service Representative

    6 days ago

    Winnipeg, Canada UW Winnipeg Full time

    UW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...

  • Customer Service Representative

    7 days ago

    Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** **About the Job** We are currently hiring **Inbound Customer Service Representatives!** Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands? We also want people with drive and ambition - people who want a career, not...

  • Customer Service Representative

    1 day ago

    Winnipeg, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has a new opportunity for a Customer Service Representative to join our team! **Overview**: Reporting to the Fixed Operations Manager, you will act as the body shop's front-line customer relations and service sales representative. The Customer Service Representative's primary responsibility is to provide exceptional customer...

  • Customer Service Representative

    7 days ago

    Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...

  • Customer Service Representative

    7 days ago

    Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...

  • CSR - Customer Service Representative

    4 days ago

    Winnipeg, MB RX V, Canada Pratts Food Service Manitoba Full time

    Job description:Pratts is a leading Foodservice and Retail Distribution Company in Western Canada. We are seeking an individual to join the team at our Winnipeg location as a Customer Service Representative/ Administrative Assistant in the Food service division.Daily duties and responsibilities will include but are not limited to:● Communicating and...

  • Customer Service Representative

    7 days ago

    Winnipeg, Canada Explicit Services Ltd. Full time

    At **Explicit Services Ltd.**, we take pride in delivering dependable, professional, and efficient **transportation, towing, and moving solutions** across Manitoba. Based in **Winnipeg**, our company is known for its commitment to reliability, customer satisfaction, and safety on every job — whether it’s roadside assistance, local hauling, or...

  • Customer Service Representative

    1 day ago

    Winnipeg, Canada Kohltech Windows & Entrance Systems Full time

    **Job Summary**: Our Customer Service Representatives are the first point of contact with our customers. The Customer Service Representative will be responsible for responding to dealer inquiries and ensuring the highest level of customer service. **Job Duties**: - Maintain exemplary service to existing customer base. - Provide quotations for products to...

  • Customer Service Representative

    3 days ago

    Winnipeg, Canada U-Haul Full time

    **Location**: 461 Century St, Winnipeg, Manitoba R3J1J9 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to...