Project Coordinator

**Project Coordinator - 7AM-3:30PM M-F**

The Project Coordinator is responsible for managing his/her respective projects. They are fully responsible and accountable for their Sales Support team, regularly reviewing and distributing tasks effectively with staff skill sets. The position also consists of providing technical support for preparing proposals for submission, processing orders, tracking orders and trouble shooting. Good communication skills, self-motivation, and a desire to learn will be required. Flexibility to deal with changing priorities and the ability to reliably respond in a timely manner.

**Principal tasks will include**:

- Create Submittals in absence of Sales Support. Ask for IFC review.
- Assist in Technical Submittals for Sales Support
- Process Orders from Customer List in absence of Project Coordinator/Sales Support after receipt of approved submittals
- Manage and process Change Orders and Site Instructions which includes pricing
- Coordinate w/ Customer or Site Contact for discrepancies on orders for Project Coordinator/Sales Support
- Process any discrepancies if they come up such as Missing Items, Incorrect Items or Damaged Items. Submit claims as necessary
- Tracking Orders/Deliveries and provide ETA to customers
- Notify customer when orders arrive and arrange delivery if required
- Close out projects once complete - fully invoiced and maintenance documentation submitted
- Enter Quotes in RepEdge with proper association to product codes as illustrated in the Branch’s Handbook
- On-the-job training will be provided for the following software - RepEdge, AIO, CAPS, Neptronic, Delhi and Tamco
- Train Staff in all phases of the sales process to insure of continuation of expected service levels
- Provide outstanding customer service, with a Customer First approach to business
- Want to continuously learn and grow
- Self-educate, and attend manufacturer’s factory / training visits, to ensure you are constantly up to date on the latest product developments and software tools. (Some travel will be involved when we are able to safely do so)
- Build sustainable customer relationships and trust with customer’s account through open communication
- Assist in all customer events as required. This could be open houses, sporting events, lunches, etc.
- Perform other duties assigned by your manager.
- College or University graduate preferred.
- 5 years relevant experience would be an asset.
- Demonstrated leadership abilities
- Excellent verbal and written communication skills
- You are Self-Motivated, Creative and Resourceful
- Ready to bring positivity, energy and enthusiasm into the workplace
- Professional approach to business and the workplace
- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Able to multitask, prioritize and manage time effectively
- Problem solving abilities
- Ability to work under pressure unsupervised
- Strong work ethic guided by personal integrity and mutual respect

What We Offer:

- **Health and Dental** - Employees and their families enjoy flexible benefits options covering an extensive list of medical and dental expenses and services.
- **Life and Disability**:

- You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
- **Employee and Family Assistance Program (EFAP)** - You and your family will have free access to consultation and support for your mental, emotional and financial well-being.
- **Pension Matching Program** - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
- **EQ Care®** - You and your family will have free access to speak with a doctor by phone or app from wherever you are.
- **Gym Subsidy Program** - Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.

Should this excellent opportunity interest you, please submit your resume, including salary expectations.

We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: From $70,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Surrey, BC V3S 1Z8: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Would you be willing to submit to a background check?
- What are you annual salary expectations?

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person