Print Customer Service Representative

2 days ago


Burnaby, Canada HotShot Coffee Sleeves Ltd. Full time

Applicants with graphic design skills will also be considered for assisting in the graphics department.

**Customer Service and Order Entry**
- Provide pricing and quotations to both Canadian and USA customers from established price lists
- Calculate custom pricing for some coffee sleeve orders
- Determine shipping rates using UPS and other online systems
- Process customer payments using online credit card system or Paypal
- Discuss job particulars with graphic design department regarding graphic requirements needed
- **Graphic Design (Optional job duties if qualified)**_
- **There may be opportunities for some design work, however this is not guaranteed.**_
- Prepare customer supplied files for offset and digital printing
- Design new coffee sleeves based on client requirements and supplied graphic elements (vector, raster, etc)

**Requirements**:

- Must legally be able to work in Canada
- Excellent English and strong communication skills
- spoken and written
- Excellent organizational skills and time management skills
- Previous work in a printing company or graphic design company is a bonus
- Good understanding of printing and prepress concepts including colour spaces, resolution, graphics is a bonus

Salary is based on experience.

We thank all applicants for their interest, however, only those under consideration will be contacted.

Pay: $22.00-$26.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Application question(s):

- Have you worked in a printing company before?

Work Location: In person



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