Employee Relations Manager

1 week ago

Tofino, Canada Pacific Sands Beach Resort Full time

***

Reporting to the General Manager, the Employee Relations Manager will oversee recruitment efforts for all personnel, including writing and placing job ads, conducting new employee orientations and employee relations counselling, exit interviews, maintaining department records and reports and overseeing staff accommodation.

**KEY RESPONSIBILITIES**
The key responsibilities of the position include but are not limited to:

- Train, direct and motivate Employee Relations Administrator to manage their workflow, including:

- Recruitment support, on-boarding, off-boarding, exit interviews and employee records maintenance
- Payroll support and administration of employee benefits programs
- Administration of employee culture and recognition programs
- Participation in Joint Health and Safety Committee
- Work with Employee Relations Administrator to oversee all aspects of staff accommodation, including:

- Organizing room assignments, welcoming new arrivals, departure inspections and monthly inspections
- Receiving maintenance requests from employees and coordinating repairs with maintenance staff
- Advise management on recommended improvements and additions to staff accommodations
- Ensure all units are adequately stocked with furniture and supplies and coordinate orders for replacement items as necessary.
- Manage Occupational Health & Safety program and hold a business representative Co-Chair position on the Joint Health & Safety Committee.
- Maintain management guidelines by preparing, updating and recommending job descriptions, policies, memos, procedures and the employee manual
- Provide guidance and counsel to employees on employee relations issues and workplace practices
- Receive, evaluate and respond appropriately to employee concerns
- Oversee, review and advise on employee grievance and disciplinary processes
- Respond to, manage and resolve conflict
- Strategize effective employee compensation packages through market and competitor research
- Assist management in the planning and organization of employee training and development and in the development and maintenance of online training systems
- Assist management with employee performance, engagement and retention programs and ensure that department managers complete regular performance and wage reviews on time
- Assist and advise management in preparing annual labour budgets
- Manage Temporary Foreign Worker and Student Work Experience recruitment and administration
- Work with department managers to maintain resort standards and continually look for ways to improve operations and the employee experience.
- Report regularly to General Manager on resolutions or recommendations on deficiencies.
- Perform other job-related duties and special projects as assigned.

**QUALIFICATIONS AND TECHNICAL EXPERIENCE**
- Two or more years of direct experience in Human Resources Management
- Proven successful experience in department and employee management
- Exceptional communication skills both verbally and in written work (English)
- Proficient in Microsoft Office (Word, Excel, Outlook), Internet and HRIS software
- Strong knowledge of provincial and federal employment law an asset
- Familiarity with Labour Market Impact Assessments an asset

**Physical Demands**
Must be physically fit and able to lift moderately heavy items, along with movements such as bending,
stooping, kneeling and climbing stairs when required. In addition, will be required to perform repetitive
tasks and stand on feet/or walk for long periods of time.

  • Employee Relations

    2 weeks ago

    Tofino, Canada Pacific Sands Beach Resort Full time

    **Position Title**: Employee Relations / Health & Safety Coordinator **Department**: Administration **Schedule**: As operations require, including weekends and statutory holidays. *** Reporting to the Employee Relations Manager, the Employee Relations/Health & Safety Coordinator will assist in driving continuous improvement in Safety, Security & Health /...

  • Food and Beverage Manager

    7 days ago

    Tofino, Canada Middle Beach Lodge Full time

    **Food & Beverage Manager** The Food & Beverage Manager is responsible for managing all aspects of food and beverage operations at Middle Beach Lodge, including but not limited to managing staff, curating menus, inventory control, quality control, presentation, best work practices and more. **Quality of service, guest experience, etc** The Food & Beverage...

  • Human Resources

    2 weeks ago

    Tofino, Canada Tla-o-qui-aht FirstNation Full time

    Human Resources & Administration Manager Position Summary The Human Resources (HR) & Administration (Admin) Manager oversees and manages the Human Resources, Office Administration and IRA Services (a total of 4-5 staff reporting directly to the HR & Admin Manager), for Tla-o-qui-aht First Nation (TFN). This role ensures the Nation’s internal systems run...

  • Maintenance Manager

    5 days ago

    Tofino, Canada Ocean Village Resort Full time

    **Position Overview**: **Key Responsibilities**: **Facility Maintenance**: - Conduct regular inspections of the resort premises to identify maintenance needs. - Coordinate and perform routine maintenance tasks such as plumbing, electrical work, HVAC systems, and general repairs. - Ensure compliance with health and safety regulations and promptly address any...

  • Manager

    7 days ago

    Tofino, Canada Gas N' Go General Stores and Markets Full time

    This role requires standing, counting and ordering inventory, lifting 20-30 lbs cases of alcohol, interacting with customers, working with our POS system, and supporting team members. Retail store management experience is required; if you have a great attitude and welcome new challenges, then we’d love to welcome you to the General Stores & Markets...

  • Hospitality Manager

    5 days ago

    Tofino, Canada Tofino Brewing Co. Full time

    **Hospitality Manager** **OVERVIEW** The Tasting Room is the core of our brewery. As the Hospitality Manager, your responsibility is to ensure that we create the best possible experience for locals and visitors alike by creating a welcoming, inclusive atmosphere and maintaining a friendly, efficient service team with clear financial and hospitality...

  • Special Events Manager

    2 weeks ago

    Tofino, Canada Wickaninnish Inn Full time

    Job opening criteria The company Wickaninnish Careers We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our...

  • Guest Services, Sales and Marketing Manager

    2 weeks ago

    Tofino, Canada Maaqutusiis Hahoutlhee Stewardship Society Full time

    _**About Tofino Wilderness Resort**_ Nestled in the heart of traditional Ahousaht territory, Tofino Wilderness Resort offers a unique blend of luxury and culture. The resort features 16 guest rooms, a restaurant and lounge, spa facilities, a distinctive longhouse, and adventure equipment. Previously known as Quait Bay Floating Lodge and Clayoquot Wilderness...

  • Assistant Store Manager Convenience

    2 weeks ago

    Tofino, Canada Gas N' Go General Stores and Markets Full time

    This role requires standing, counting and ordering inventory, lifting 20-30 lbs, interacting with customers, working with our POS system, and supporting with managing co-workers. Retail store management experience is required; if you have a great attitude and welcome new challenges, then we’d love to welcome you to the General Stores & markets team. This...

  • Assistant SPA Manager

    7 days ago

    Tofino, Canada Wickaninnish Inn Full time

    Join our Spa Team as an Assistant Manager, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World’s Best Hotel. This role assists the Spa Manager in creating indelible experiences of relaxation and rejuvenation. We are searching for the Senior Manager position of...