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Service Advisor, Forest City Mazda

3 weeks ago

London, Canada Forest City Mazda Full time

**Join Forest City Maz**da a**s**a Service Advisor**

At **Fore**st City Mazda**, we take pride in delivering exceptional customer service and creating an outstanding experience for every customer. If you're passionate about providing high-quality service and representing a trusted brand, we'd love to hear from you

**Key Responsibilities**:

- Schedule appointments, open Repair Orders, prepare estimates and invoices.
- Maintain clear communication with customers regarding the status of their vehicles.
- Provide technicians with accurate and detailed information for diagnosis.
- Present repair estimates and inform customers of necessary maintenance services.
- Ensure all customers receive excellent service and value.

**Skills & Requirements**:

- Active listening abilities and a customer-first attitude.
- Ability to present ideas clearly and effectively.
- Comfortable working in a fast-paced, dynamic team environment.
- Detail-oriented with the ability to multitask and meet deadlines.
- Positive attitude and professional demeanor.
- Strong organizational and analytical skills.
- Experience with data entry and Microsoft Office.

**Qualifications**:

- High School diploma or equivalent.
- 1+ year of Service Advisor experience preferred.
- Valid Ontario driver's license with a clean record.
- Proficiency with Microsoft Outlook, Windows, and internet navigation.

**What We Offer**:

- Competitive pay plan with excellent earning potential.
- Opportunities to work with skilled technicians and grow within the company.
- Career advancement with 7 locations across Ontario.
- Supportive leadership team committed to your success.
- Achievable bonus structure.
- Group benefits including Health/Dental/Life/LTD Insurance.
- Group RRSP matching program.

**We appreciate all who apply. However only those we will interview will be contacted.