Customer Experience Representative

7 days ago


Winnipeg, Canada Elevate Sports Recovery & Performance Full time

**WHO WE ARE** Elevate Sports Recovery & Performance, a sister company to Elite Sports Injury physiotherapy clinics, is dedicated to enhancing your life by focusing on holistic body care through professional strength and recovery practices. Elevate Sports Recovery and Performance is a wellness destination that fuses scientifically validated therapies with the luxury of a spa. This innovative 'Sports Spa' aims to alleviate both mental and physical stress, enhance circulation, reduce inflammation, and promote natural healing. We provide an array of services, including compression therapy, infrared sauna, contrasting hydrotherapy, and massage therapy. These therapies are perfect for physical and mental recovery after an intense workout or a stressful day. Our signature 1-Hour Wellness Circuit offers an ideal way to rejuvenate both body and mind. We cater to a lifestyle-oriented clientele, primarily aged 30-60, including marathoners and busy professionals. We align with Nike's philosophy: "If you have a body, you are an athlete." **WHO WE ARE LOOKING FOR** **KEY RESPONSIBILITIES** - Client Relations / Customer Service: Warmly greet clients, confirm and check in appointments, answer questions about the studio, curate their experience, guide clients through each step of the Wellness Circuit (compression therapy, infrared sauna, contrasting hydrotherapy), and ensure they feel welcomed, safe, and relaxed. - Studio Ambassador: Reflect the studio's values and mission, engage with clients to build strong relationships, encourage repeat visits, create a loyal client base, and represent the studio at events and in the community. - Appointment Management: Schedule and manage appointments, ensuring optimal booking and coordination with therapists and staff. - Client Resolution: Promptly and professionally address and resolve client concerns or feedback with a positive resolution. - Product Knowledge: Maintain thorough knowledge of studio services, treatments, classes, and products to provide clients with accurate information and recommendations. - Sales and Upselling: Promote studio services and products to enhance client experience and increase sales. - Studio Cleanliness: Assist in maintaining the cleanliness and ambiance of the studio, ensuring a serene and inviting environment. - Collaboration: Work closely with our team and management to ensure seamless operations and exceptional client experiences. - Additional Tasks: Perform additional tasks as needed to support daily operations and the company’s objectives. **QUALIFICATIONS** - Strong experience in a customer service role or similar. Experience in hospitality, fitness, wellness, spa, kinesiology, food & beverage, or similar fields is an asset. - Familiarity with Mindbody Software or equivalent. - Ability to multi-task, prioritize, and manage time effectively. - Willingness to learn, high degree of self-motivation. - Excellent communication skills, phone etiquette, and active listening. - Positive attitude, empathy, and a willingness to help others. - Comfortable working both independently and as part of a team. **SCHEDULE** - Part-Time Position - 10-20 hours per week - Evenings, weekends, and holidays based on business needs. **BENEFITS** - A collaborative and supportive work environment. - Competitive wage based on experience and industry standards. - Opportunities for professional development. - Employee wellness program. **HOW TO APPLY** **Job Type**: Part-time Expected hours: 18 - 20 per week **Benefits**: - Company events - On-site gym - On-site parking Work Location: In person



  • Winnipeg, Canada eCom Customer Care Full time

    **eCom Customer Care provides top notch customer service to over 200,000 customers around the world per year. With a culture unlike any other in Winnipeg, you can expect a fun, friendly and flexible work environment when you join our growing team. Paired with our extensive benefits package and competitive wage, eCom has become a top choice in Winnipeg for...


  • Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...


  • Winnipeg, Canada Enterprise Holdings Full time

    The Customer Experience Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Customer Experience Representativ will gain knowledge through local training and hands-on experience to provide administrative support, service customers,...


  • Winnipeg, MB RH C, Canada Enterprise Mobility Full time

    OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared...


  • Winnipeg, Canada Anytime Fitness Linden Woods Full time

    **Job Overview** **Duties** - Membership + training sales - a large component of the member experience representative role is centered around membership and training sales. They must qualify, inform, inspire, and convert leads to members. They must follow up sales leads and tour prospective members when they come in. - Day-to-day operations - member...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** **About the Job** We are currently hiring **Inbound Customer Service Representatives!** Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands? We also want people with drive and ambition - people who want a career, not...


  • Winnipeg, Canada ROYAL FURNITURE Full time

    Customer Sales Representative, Full Time Career Opportunity! Royal Furniture is currently seeking a **Customer Sales Representative** for ourstore located at **1610 ST James Street.** As a Customer Sales Representative and product expert with us you will provide support to our guests within a retail sales environment. We are looking for solution finders...


  • Winnipeg, Canada MasterBrand Cabinets LLC Full time

    **Job Description**: **Profile** Kitchen Craft is currently looking for professional a phone based **Customer Service Representative** to work with our customers and assist our sales team by answering questions, resolving issues and processing orders. Kitchen Craft is committed to providing a top notch customer experience by delivering an exceptional...


  • Winnipeg, Manitoba, Canada Mondetta Canada, Inc. Full time

    Customer Service Representative (eCommerce)Posted: December 1, 2025Location: Winnipeg, MBDo you have a love for fashion and technology? Are you looking to build experience for a future in marketing, online-sales, business, or fashion design? If you share our passion for superior customer service and drive to make each customer experience rewarding, join us...


  • Winnipeg, Canada Business Management Firm Full time

    We partner with small to medium-size brands and transform their communication and outreach methods with desirable target markets to increase their visibility, market share and revenue. Our dynamic and success-driven team is actively looking to onboard a Customer Service Representative to act as a trusted advisor on behalf of our clientele, ensuring ultimate...