Member Experience Representative
7 days ago
**Job Overview**
**Duties**
- Membership + training sales - a large component of the member experience representative role is centered around membership and training sales. They must qualify, inform, inspire, and convert leads to members. They must follow up sales leads and tour prospective members when they come in.
- Day-to-day operations - member experience representatives will need to take on some club operations tasks [cleaning, etc.] daily. They need to be able to multi-task with a smile on their face.
- Culture creators - member experience representatives love creating an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet. Provide outstanding customer service to all members, addressing inquiries and resolving issues promptly and professionally.
**Skills**
18 years or older
Friendly, outgoing, and warm
Genuine and honest
Available to work Mondays and Wednesdays from 2pm - 7pm
Excellent communication skills, with the ability to engage effectively with members
Technologically savvy, proficient in data entry with attention to detail to ensure accuracy in member records
Self-motivated and accountable
Good at managing time and schedules
Strong customer service orientation with a focus on member satisfaction
Join us as a Member Experience Specialist where you can make a significant impact on our community by enhancing the overall experience of our valued members
**Job Type**: Part-time
Pay: From $16.00 per hour
Expected hours: 10 per week
Work Location: In person
Application deadline: 2025-10-24
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