Temporary Donations Coordinator

**Temporary DONATIONS COORDINATOR**

**Location**:8210 Yellowhead Trail, Edmonton, AB T5B 1G5

**Position Type**:Temporary Full-Time ending on August 15, 2025 (with the possibility of extension)

**Schedule**:Monday to Friday, On-Site

**Closing date: May 21, 2025 11:59 PM**

**Position**

Habitat Edmonton is seeking a temporary full-time Donations Coordinator.

At Habitat for Humanity Edmonton, we bring communities together to help families, couples, and individuals build strength, stability, and self-reliance through affordable homeownership. We are a registered charity and one of more than 50 Canadian affiliates under Habitat for Humanity Canada, part of the global Habitat for Humanity International network.

In addition to our homeownership program, we manage a portfolio of affordable homes, empower volunteers and future homeowners, and operate a social enterprise that includes six ReStores.

**Position Summary**

Habitat Edmonton is currently seeking a **Temporary Full-Time Donations Coordinator** to support the efficient scheduling and coordination of donation pickups, while having exceptional customer service skills. This individual will be the first point of contact for donors, responding to inquiries and coordinating pickups for household and retail goods. They will be responsible for routing drivers using Habitat’s cloud-based dispatch system (CRO).

**Key Responsibilities**
- Assess donation suitability to improve the quality and quantity of items received.
- Plan and schedule daily routes for ReStore trucks using the CRO dispatch software.
- Consistently deliver exceptional customer service to donors, volunteers, and stakeholders.
- Collaborate with the Distribution Centre team (drivers and warehouse staff).
- Ensure compliance with Habitat Edmonton’s policies and procedures.
- Support the department’s technology and internal systems to meet operational needs.
- Record accurate donor gift values in accordance with organizational procedures.
- Assist the Donations & Distribution Manager and Donation & Warehouse Crew Lead/Safety Coordinator in maintaining a safe and efficient vehicle fleet.
- Professionally represent Habitat Edmonton at special events, as required.
- Daily, accurately and timely administrative tracking of ReStore Donations.
- Perform other duties as assigned by the Donations & Distribution Manager.

**Qualifications**
- Strong knowledge of the Greater Edmonton area and navigation.
- Excellent customer service and interpersonal communication skills; confident and decisive.
- A reliable team member who takes ownership of their schedule and understands the importance of consistency in supporting Habitat Edmonton’s mission.
- Strong written and verbal communication abilities.
- Highly organized with the ability to manage multiple priorities daily.
- Must be bondable and able to pass a criminal record check.

**Values Alignment**
- Respect and the confident pursuit of excellence in everything we do.
- Working as One Habitat, leveraging collective experience towards common goals.
- Builds trust through every action made in integrity and with a compassionate heart.
- Passionately delivers quality experiences by taking full responsibility for our words, actions, and results.
- Serve as each other’s biggest challengers and loudest supporters.
- View every decision through the lens of mission and sustainability.
- Embrace change as an opportunity to innovate and improve.
- Cultivate a safe and comfortable environment for all.
- Habitat Edmonton embraces diversity and equitable opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, as we know that the more inclusive we are, the better our work will be. Our goal is to be a diverse workforce that at all job levels is representative of our community. This relates to all employment decisions, including those in connection with recruitment, hiring, training, promotion, compensation, benefits, termination, and other terms and conditions of employment. Habitat Edmonton ensures that all of our practices are in accordance with Alberta Human Rights Commission legislation and Alberta’s Employment Standards Code._

**Benefits**:

- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Familiarity with City of Edmonton and surrounding communities. Please state your knowledge of the Greater Edmonton area and navigation.

**Experience**:

- Efficient and Accurate data entry: 2 years (required)
- excellent Customer Service: 2 years (required)

Work Location: In person

Application deadline: 2025-05-21