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Program Manager I

2 weeks ago


Metro Vancouver Regional District, Canada TransLink Full time

**Marketing Statement**:
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion

**Responsibilities**:
PRIMARY PURPOSE

Monitors and reports on the progress of all projects or programs in Rail Expansion Program or Bus Rapid Transit Program and collaborating divisions, involving large scope, risk, impact and sensitivity.

KEY ACCOUNTABILITIES

Monitors a portfolio of assigned capital projects involving large scope, risk, impact and sensitivity, in alignment with divisional strategy and departmental objectives.

Leads the development of an overall harmonized reporting structure and reporting tools which may include quarterly, monthly and look ahead reports as well as dashboards. Develops a thorough understanding of the timelines, templates and accuracy of the reporting requirements.

Consolidates reports for all projects delivered under the Program and other collaborating divisions and contributes to Executive and Board level reporting.

Manages the development, compilation, and production of work plans covering scope, budget, cash flow, risk, implementation plan, procurement strategy, regulatory requirements and other relevant information.

Coordinates with Project Managers and Finance Teams to ensure that final financial reports and associated documents are complete, and that information provided is accurate.

Manages the report review process, including liaising with internal and external stakeholders, and addressing questions and comments received from reviewers.

Researches and implements industry best practices including continuous development in the reporting process.

Proactively analyzes and mitigates project risks while escalating risks that threaten the successful delivery of key milestones and/or project deliverables.

Actively analyzes, documents, and reports on project performance to steering committees, key stakeholders, and oversight groups throughout the life cycle of the project/program.

Effectively communicates with stakeholders throughout the enterprise to ensure project transparency.

Develops key performance indicators (KPIs) and metrics upon which projects will be evaluated.

Manages staff, providing leadership for training and development, coaching, performance planning and reviews and related people management.

**Qualifications**:
EDUCATION AND EXPERIENCE

The competencies for this position are acquired through completion of university degree in Engineering, Urban Planning and/or Business Administration and a minimum of six (6) years of previous experience in planning/design related to transportation systems and related project management work.

OTHER REQUIREMENTS

Advanced knowledge of the principles, theories, concepts and practices of project management.

Advanced interpersonal skills to build and maintain relationships with multiple internal and external stakeholders.

Advanced analytical and problem-solving skills, to resolve critical and high impact issues.

Advanced time management and organization skills to balance and coordinate efforts across multiple, concurrent activities under time constraints.

Advanced verbal and written communication skills.

PMP certification is an asset.

**Other Information**:
This position reports directly to the Senior Program Manager under the Rail Expansion Office (REXO). REXO was established to coordinate the Rail Expansion Program (REP) which consists of a number of major rail fleet, infrastructure and systems projects included in the Mayors’ 10-Year Vision Plan. The Program represents a significant amount of capital investment in Metro Vancouver’s SkyTrain network, including TransLink’s support to the Province on the concurrent delivery of the Broadway Subway Project (BSP) and the Surrey Langley SkyTrain (SLS). To ensure the successful delivery of these complex and inter-related projects, REXO was established to guide program execution with an integrated approach to maximize benefits realization and address opportunities and risks holistically across the enterprise.

This Program Manager I role will focus on providing schedule, cost and resource management supports fo