Full Time Night Auditor

2 weeks ago

Whistler, Canada Whistler Village Inn + Suites Full time

**Join our Adventure Service Team**:
Whistler Village Inn and Suites, in beautiful British Columbia Canada invites you to work with us on our fast-paced, fun hospitality team We currently seeking **Night Audit Agents**, who are detail oriented with a natural aptitude for customer service and enjoy a fast paced environment.

**WE OFFER**
- A great work environment with opportunities for development and career advancement
- 40% off meals in the Keg Restaurant
- Free coffee and tea service
- Training for advancement
- Use of facilities (Gym, Sauna, Hydro Spa and Pool)
- Highly competitive compensation in Whistler
- Accommodation discount with Atlific Hotels and Resorts
- Medical and Dental for full time employees
- Some staff discounts on local activities
- Staff housing based on availability
- Increments to pay scale based on longevity

**Job Duties**:

- Take reservations via telephone and register guests upon their arrival
- Use and maintain database of vacancies, reservations and room assignments
- Understand room locations, types of rooms available, and room rates
- Balance hotel transactions, printing reports for management
- Respond to guest inquiries, problem solve and give recommendations
- Process guest check ins and checkouts and handle monetary transactions
- Perform other duties as assigned, hotel security rounds

**Benefits**: Full Time Employees are eligible for Medical, Dental, Vision, Life Insurance

**REQUIREMENTS**:

- High school diploma or equivalent
- Previous hotel-related experience preferred
- Ability to communicate with public, hotel staff, and management in a professional manner, including use of proper telephone etiquette
- Knowledge of surrounding areas and local events a plus
- Skilled in the use of front office equipment
- Ability to stand for long periods of time
- Willingness to work a flexible schedule, including weekends and holidays
- Punctuality and reliable attendance are required
- Love providing customer service and have an outgoing personality
- Love the vibe of working in a Ski-Mountain Biking Community
- Ability to work with limited supervision
- Computer Experience Required
- Customer Service Experience Required

Discover the perfect mix of value and location, right in the heart of Whistler. Rustic and inviting, Whistler Village Inn + Suites offers an authentic mountain resort feel, only steps away from the bustling restaurants, bars and boutiques of Whistler Village. Whistler and Blackcomb Mountains are the beautiful backdrop to BC’s premier year-round adventure destination, where visitors can ski, snowboard, hike and bike surrounded by the stunning scenery of alpine lakes, majestic mountains and verdant old-growth temperate rainforests.

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