Bilingual Account Manager

2 weeks ago

Ottawa, Canada PrintersPlus Ltd Full time

Job Overview:
We are seeking a highly motivated and experienced Bilingual Account Manager to join our team(French & English). As an Account Manager, you will be responsible for developing and maintaining strong relationships with our clients, managing their accounts, and driving business growth. This is a key role that requires excellent communication skills, strategic thinking, and a strong ability to analyze market trends.

**Responsibilities**:

- Manage a portfolio of client accounts and serve as the primary point of contact
- Develop and execute account plans to achieve sales targets and drive business growth
- Identify opportunities for upselling and cross-selling to maximize revenue
- Conduct regular business reviews with clients to ensure their needs are being met
- Collaborate with internal teams to deliver exceptional customer service and resolve any issues or concerns
- Stay up-to-date with industry trends and market conditions to identify new business opportunities
- Utilize Salesforce or other CRM tools to track account activity, sales progress, and customer interactions

**Experience**:

- Proven experience in account management, business development, or sales
- Strong ability to analyze market trends and identify growth opportunities
- Excellent communication and interpersonal skills to effectively communicate with clients and internal teams
- Demonstrated leadership skills with the ability to influence and negotiate
- Proficiency in using Salesforce or other CRM software is preferred

**Job Types**: Full-time, Permanent, Casual

**Salary**: $60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- B2B sales: 3 years (preferred)

Work Location: In person

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