Customer Sales Representative/receptionist

1 week ago


Ottawa, Canada Salon Rouge Ottawa Full time

Salon Rouge is currently seeking a **Customer Sales Representative** to join our ever-expanding team. This role is perfect for someone who is fashion-forward, friendly, and passionate about delivering exceptional guest experiences.

About the Role

As a Customer Sales Representative, you will be the face of Salon Rouge—providing outstanding service to every guest while supporting the daily operations of the salon.

Key Responsibilities
- Greeting and assisting guests with a warm, professional attitude
- Selling salon services, retail products, and gift certificates
- Booking, rebooking, and cancelling guest appointments
- Managing hairstylists’ schedules and coordinating with the salon team
- Calling clients for confirmations, follow-ups, and rebooking
- Assisting guests during their visit to ensure a seamless experience
- Point-of-sale operations, cash handling, and basic administrative duties
- Maintaining a clean, organized, and professional front desk and salon environment
- Supporting overall salon upkeep and daily operations

Qualifications & Requirements
- Minimum **4-5 years of sales experience**:

- Charismatic, positive, and confident communicator
- Strong customer service skills with a guest-first mindset
- Fashion-forward and professional appearance
- Basic computer knowledge and comfort using booking/POS systems
- Ability to multitask in a fast-paced environment
- **Salon experience is considered an asset**, but not required

What We’re Looking For

We’re looking for someone who is motivated, organized, and passionate about both sales and customer service—someone who thrives in a team-oriented, creative environment.

**Job Type**: Permanent

Pay: $18.00-$20.00 per hour

**Benefits**:

- Paid time off
- Store discount

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- customer service: 5 years (required)

Work Location: In person


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