Bilingual Call Center Agent

2 weeks ago

SaintLaurent, Canada Canon Canada Full time

**Bilingual Call Center - Hybrid**

By monitoring all Field Service Route Management System activities and collaborating with Field Service Team Managers, you will be responsible for ensuring our service technicians are minimizing their travel time between customer calls.

We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness By blending remote and in-office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Work-style Program offers the best of both situations: structure and sociability with independence and flexibility.

**Key Responsibilities**
Assist the Field Service Technicians to maintain a response time of four (4) hours by:

- balancing technicians workload
- assigning service calls
- maintaining appointment schedules
- monitoring, responding to GPS alerts and managing the GPS mapping in order to identify Technicians status and location
- monitoring and responding to messages from Field Service Technicians, Managers, and Service Agents
- Respond to customer calls to support the team as required

**To Succeed, You Will Have**:

- Fluency in English and French
- Ability to quickly learn in-house systems, policies, procedures
- Experience with using Google Maps
- Basic MS-Office skills
- 1-3 years of related work experience

**Why Join?**

**COVID-19 SAFETY PRECAUTIONS**
- Canon is committed to the health and safety of our employees, customers and communities.

**HYBRID WORK**

**EMPLOYEE PERKS**
- Employee referral program
- Inspire Program, on-line peer-to-peer recognition for redeemable points on hundreds of products.
- Community involvement
- Discounts on Canon products, retailers, memberships and more

Come and join our team and reap the rewards as we work to take Canon to the next level

We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

1-855-531-3850 or 905-863-8713.

  • Call Center Agent

    2 weeks ago

    Bas-Saint-Laurent, Canada Johnson Controls Full time $49,494 - $66,401 per year

    Join Our Team as a Bilingual Monitoring Center Agent (Full-Time, Permanent – Entry-Level Night Shift)Location: Toronto, ONSalary: $22.95 – $31.91/hour + premiums & benefitsWe're a team that thrives on purpose, collaboration, and making a real difference. If you're looking for a role where your work matters and your growth is supported, we'd love to meet...

  • Bilingual Call Center Agent

    6 hours ago

    Saint-Laurent, Canada Canon Canada Full time

    **Bilingual (FR/ENG) Call Center - Hybrid** By monitoring all Field Service Route Management System activities and collaborating with Field Service Team Managers, you will be responsible for ensuring our service technicians are minimizing their travel time between customer calls. We are excited to offer a new and adaptive way of working that provides...

  • French Bilingual Client Service Agent

    4 weeks ago

    Saint John, Canada Manpower Full time

    Our client, a leading organization in customer service and support, is seeking a dedicated French Bilingual Client Service Agent to join their team.  Job Title: French Bilingual Client Service Agent Location: Winnipeg Manitoba - Onsite Pay Range: $19.50 per hour Shift: Monday through Friday, 8:00 AM to 4:00 PM CST What's the Job? Handle inbound and outbound...

  • Bilingual Customer Service Agent

    2 weeks ago

    Saint-Laurent, Canada Conglom Full time

    **SUMMARY** Respond promptly and courteously to customer requests, assess needs and resolve problematic situations as per the Company’s procedures and high quality standards. **RESPONSIBILITIES** - Respond quickly and politely to incoming calls - Provide customers with the necessary information regarding the warranties, product installation, list of...

  • Bilingual Receptionist

    4 days ago

    Saint-Laurent, Canada Institut de l’œil de Montréal Full time

    See if you are our next: **BILINGUAL MEDICAL RECEPTIONIST | Ville Saint-Laurent** Variable daytime schedule Monday to Friday 6:45 am-1:45 pm / 9:00 am-5:00 pm Starting salary of $20.00/hour Working at the Montreal Eye Institute (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well...

  • Bilingual Customer Service Agent

    1 week ago

    Saint-Laurent, Canada Conglom Full time

    **SUMMARY** Respond promptly and courteously to customer requests, assess needs and resolve problematic situations as per the Company’s procedures and high quality standards. **RESPONSIBILITIES** - Respond quickly and politely to incoming calls - Provide customers with the necessary information regarding the warranties, product installation, list of...

  • Agent, Customer Service

    1 week ago

    Saint-Laurent, Canada Quincaillerie Richelieu Ltee Full time

    We are looking to fill a permanent position of **Agent, customer service** at our Ville Saint-Laurent offices. **Position Overview**: We are seeking a agent, customer service dedicated to a career in the hardware industry. Your role will consist of answering telephone calls from clients of the company. He needs to listen, understand and solve the problems...

  • Collections Agent

    5 hours ago

    Saint-Laurent, Canada Volkswagen Group Canada Full time

    **Collections Agent - contract** **-* **EDG000816* **Primary Location**: Canada-Quebec-St-Laurent **Description** As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, VW Credit Canada, Inc., also known as Audi Finance and Volkswagen Finance, is a wholly owned subsidiary of VW Credit, Inc. Audi Finance and Volkswagen Finance...

  • Bilingual Dispatcher

    5 hours ago

    Saint-Laurent, Canada Canon Canada Full time

    **Bilingual Dispatcher - Hybrid** By monitoring all Field Service Route Management System activities and collaborating with Field Service Team Managers, you will be responsible for ensuring our service technicians are minimizing their travel time between customer calls. We are excited to offer a new and adaptive way of working that provides flexibility in...

  • Collections Agent

    5 hours ago

    Saint-Laurent, Canada Volkswagen Group of America - Chattanooga Operations Full time

    **Collections Agent - contract** - EDG000816 - Fully Remote Primary Location Canada-Quebec-St-Laurent - As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, VW Credit Canada, Inc., also known as Audi Finance and Volkswagen Finance, is a wholly owned subsidiary of VW Credit, Inc. - Audi Finance and Volkswagen Finance offers a...