Bed Reservation Clerk

Article Flag: Mandatory Vaccination Please Note:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary:
**The Providence Health Care’s Health Information Management Administration team is hiring**

**Learn more about the Health Information Management team, check us out**
**here**
**.**
- We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations._

**What does the Health Information Management team do?**

Health Information Management (HIM) is a leader in the collection, storage, and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites. As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health.

Approximately 1,450 staff working the following Service Areas: Registration, Records Management, Transcription Services, Health Information Exchange, and Coding. Additional Corporate Services include: Strategic Planning, Projects & Business Optimization, Culture & Communications. There is room for growth and development and we aim to support our teams to flourish.

**What you'll do**:
Reporting to the Manager/Supervisor, the Clerk V, Bed Reservation:

- Registers patients (including inpatients, outpatients, ambulatory care patients and emergency patients).
- Processes preadmissions, admissions, and discharges.
- Prints, reviews and/or maintains list of available beds.
- Liaises with and/or receives information from nursing/physician personnel on unit regarding bed assignment.
- Enters bed assignment in bed booking roster as directed or as per specific established procedures.
- Obtains autopsy consents from next of kin and performs release of body processes for the deceased.
- Maintains and prints a variety of computer-generated files and reports on patient registration information.
- Performs other related clerical duties as required.

Qualifications / Skills and Education:
**What you bring**:

- Grade 12 education
- Three (3) years’ recent, related experience or an equivalent combination of education, training, and experience
- Ability to keyboard 40 wpm.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Ability to operate related equipment. Physical ability to carry out the duties of the position.

Duties and Responsibilities:
Obtains information necessary from physician and Coroner's office in order to record and maintain files on patient deaths. Contacts appropriate individuals, departments and/or organizations, such as Pathology, Funeral Homes, Public Trustee and Police etc., regarding autopsy, body removal and body release information and applicable authorizations/permits.

Contacts and obtains consent signatures or witnessed verbal consents from appropriate next of kin for autopsies.

Interviews patients, relatives and/or family to obtain registration information, such as relevant personal and demographic information and responsibility for payment, and registers patient in the computerized admission/discharge/transfer system. Processes preadmissions.

Completes and prints registration forms related to the documentation of patients and forwards this information to appropriate departments. Obtains signatures as appropriate. Prepares and applies identity bands to patients.

Accesses HealthNet or PharmNet as required to determine the patient's healthcare number (PHN) or assigns a new PHN or prints patient medication profile if required. Searches other databases as required.

Receives payments for non-resident and self-pay charges and medical/surgical supplies; issues receipts; explains hospital policy regarding deposits and room differentials.

Prints, reviews and/or maintains list of available beds. If requested, compares patient information to available beds and provides available bed options to appropriate clinical staff. Liaises with and/or receives information from nursing/physician personnel on unit regarding bed assignment. Enters bed assignment in bed booking roster as directed or as per specific established procedures.

Receives calls and request forms regarding patient transfers to and from other health care facilities, physicians, Air Ambulance, Patient Transport network. Refe