Field Service Technician

**Field Service Technician**:

- Functional area: Service
- Country: Canada
- City: Windsor, London Ontario
- Company name: Atlas Copco Canada Inc.
- Date of posting: Feb 21, 2025

At Atlas Copco, we value your work and who you are. As a global technology leader with over 150 years of innovation, we’re committed to making a positive impact on industries and communities. Join a team where dedication, creativity, and growth drive everything we do.

**Are You Our Next Field Service Technician?**

Do you thrive on solving problems, tackling challenges under pressure, and delivering exceptional results? If so, we’re looking for a Field Service Technician to join our team and make a meaningful impact

In this role, you will act as a Field Service Technician in the field for Atlas Copco Tools and Assembly Systems and travel to provide world class technical support onsite at our customers in your dedicated region. You will travel to customer sites to perform various tasks that could include new installations, commissioning, preventative maintenance, or calibrations on our tools and assembly systems, all while working under minimum supervision. You will also provide service coordination, cross-functional knowledge sharing, and team member support.

**Here’s how you’ll make an impact**:

- Build strong relationships with your customers and assist with any issues that may arise
- Create detailed reports and capture costs through timely administrative work
- Perform hands-on troubleshooting, programming, and repairs
- Reinforce the correct operation and “Best Practices” of Atlas Copco equipment to our customers
- Willing and able to respond and travel to emergency field repair of Atlas Copco equipment
- Coordinate your travel schedule and accommodations to visit customer sites
- Interface with customers externally within your region, as well as internally within our own company.

You will report directly to the Regional Team Leader and support customers in the Windsor region. Your role will involve travel to customer sites within Ontario.

To Succeed, You Will Need:

- Have a college, university, technical or accredited vocational diploma
- Ability to travel up to 80% locally and 20% nationally
- this will be regionally dependent
- Ability to work flexible work schedule
- At least 2-3 years of experience with mechanical and electrical troubleshooting
- Customer service excellence and ability to communicate across all levels of an organization
- IT, MS Office products, and networking or wireless communication proficiency
- Ability to work independently, and as part of a team
- Ability to summarize technical problems and resolutions
- Have an interest and passion in furthering knowledge of industrial tooling
- Have a valid Driver’s License
- Ability to lift and carry up to 60 lbs

In Return, We Offer You:
At Atlas Copco, we know that work is more than just a job. Here’s what we offer to keep you happy, healthy, and inspired:

- **Professional Development**: Opportunities for growth, training, and career advancement.
- **Comprehensive Benefits**: Medical, Dental, Vision, Life, and more.
- **Financial Security**: 100% company match towards retirement pension plan.
- **Work-Life Balance**: 15+ days of paid time off, a generous holiday package, and flexible schedules.
- **Wellness Perks**: Gym and Education Reimbursements.
- **Rewarding Culture**: An inclusive environment that celebrates innovation, teamwork, and diversity.

**Diverse by nature and inclusive by choice**

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued, and we share a deep sense of purpose and belonging.

**_We're ready for you. What are you waiting for?_