Customer Information Service Representative
2 weeks ago
Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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