Client Support Representative

1 week ago

Winnipeg, Canada Lion Star Consulting Full time

Are you experienced in the client support and sales field and looking to utilize your customer-centric approach to business development? We are one of the **Winnipeg **region's leading firms in client support, sales, and business development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and exceeding expectations in a vastly growing consulting industry. Utilizing this customer-centric and consultative approach is a cornerstone of how our client support and sales team work together to create a dynamic, diverse, and collaborative workspace.

**As a client support representative, you will be responsible for**:

- Articulate the features and benefits of our client’s products and services directly to our customers and possess the knowledge to answer any additional questions they may have
- Build rapport and long-lasting relationships with our customers to help ensure repeat business and brand loyalty
- Complete the sales process with any qualifying customer who meets the client’s parameters and maintains the ability to lead with the client brand, not discounts
- Support the rest of our Client Support Representatives and Sales teams with remaining daily responsibilities, including but not limited to compliance, product delivery tracking, and quality assurance
- Drive customer engagement and satisfaction from initial contact through the point of sale to delivery of products to further help scale acquisition growth and longevity
- Effectively and efficiently communicate with customers to handle all inquiries, resolve issues, and overturn any objections while completing the sales process

**What We Look For In Our Client Support Representative**:

- 1 year of experience in an entry-level or introductory position within the field of customer service and/or sales is preferred
- A self-motivated individual dedicated to utilizing their existing skills and having a student mentality to learn new skills
- Strong leadership skills and capability to mentor other members of the Client Support Representative and sales teams
- Excellent communication skills, both written and verbal
- Tenacious and dedicated to reinforcing the core values of unbelievable customer support

**Perks Of Working With Our Firm**:

- Travel opportunities, both locally and internationally
- Leadership development workshops and conferences across the country (in-person & virtual)
- Engagement opportunities to enhance our team's collaborative culture

Pay: $42,000.00-$50,000.00 per year

**Benefits**:

- Company events
- Employee assistance program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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