Client Care Representative
5 days ago
**Bridgwater Veterinary Hospital & Wellness Centre is a 24-hour emergency and wellness facility commited to providing exception veterinary care and client service. We are currently seeking a full-time Client Care Representative to join our overnight team on a 4-on / 4-off rotation.**
**Position Overview**
**Responsibilities**
- Greet and assist clients with professionalism and empathy
- Support patient flow and coordinate emergency cases with the medical team
- Process payments and maintain accurate client records
- Provide administrative support to ensure smooth overnight operations
**Qualifications**
- Previous customer service experience required (experience in a veterinary or medical setting considered an asset)
- Strong interpersonal and communication skills with a client-focused approach
- Ability to remain calm and effective in high-pressure situations
- Comfortable working overnight shifts on a 4-on / 4-off rotation
- Team-oriented with a high level of reliability and professionalism
**Compensation & Benefits**
- Shift premium for overnight work
- Comprehensive health and dental benefits
- Pet service discounts for personal pets
- RRSP match program
- Supportive and collaborative work environment
Pay: $17.00-$18.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Work Location: In person
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