Commodity Trade Operations Specialist

_Wouldn't you love to work at a place that doesn't give you the Sunday blues? _

At CHISHOLM we work hard, play hard, own what we do, and we're proud of all of it. We're a diverse and tight-knit group of high-achievers, and we encourage one another to grow and succeed. We're forward-thinking, innovative, a little unconventional, and currently looking for a talented person who would fit seamlessly into our team. Located in the heart of downtown Toronto, we're presently operating on a hybrid schedule, with a mix of mandatory in-office days as well as remote days working from home, giving our team members the ability to enjoy both in-person interaction with peers, as well as focus time on work-from-home days.

If CHISHOLM sounds like a place you'd like to work, then keep reading

**Company Overview**:
Established in 1938, Ronald A. Chisholm Limited - proudly designated as one of **Canada’s Best Managed Companies** - are commodities experts providing market knowledge, financing, and strategic logistics solutions to customers in over 70 countries worldwide. For over 85 years Chisholm has been helping our suppliers and customers create new markets and grow existing trade lanes by offering innovative, flexible, and customized solutions.

**Position Summary**:
**Key Responsibilities**:

- Collects documents required to generate customer invoices (BOL, supplier invoice, etc.).
- Enters, monitors, and updates contracts in Access as required by logistics team; adds update notes as required to ensure files are consistently up to date.
- Processes secondary costs administration as required.
- Sets up SAP transactions to correctly reflect claim credits and debits; enters trade contracts into SAP as required.
- Assists with accounting functions including invoicing, collection, and payment processing; prioritizes tasks by date of delivery.
- Maintains open and constant communication with traders, logistics, and data entry teams to ensure all deals are processed with accuracy and efficiency, and communicates regarding credit issues.
- Updates vendor and contact lists as needed.
- Reviews monthly statements from vendors.
- Assists logistics staff as required (attaining carrier rates, managing claims, calling warehouses, etc.).
- Monitors and responds promptly to all incoming communications (customers and other business partners); ensures proper flow of pertinent information among external and internal stakeholders.
- Thinks ‘outside of the box’ to develop new efficiencies or processes to support organizational goals and strategies.
- Complies with all company policies, guidelines, and objectives.
- Completed secondary school required; post-secondary degree in International Business, Supply Chain Management, Accounting, or related field of study preferred.
- Some mix of experience (obtained through work and/or studies) in data entry, logistics, customer service, administration, or similar would be considered a strong asset.
- Efficient and accurate **keyboarding** skills required.
- Proficiency with full **Microsoft Office** Suite (Outlook, Excel, Word, Teams) required.
- Proficiency with **SAP ERP**would be considered a strong asset.
- **Fluency (verbal and written) in English required**; fluency in a second language would be considered an asset.
- Able to work autonomously, as well as in a team setting.
- Organized with exceptional communication skills (verbal and written), and a strong **customer service focus**.
- Able to effectively multi-task, prioritize and execute tasks in a timely manner and with a high degree of accuracy and **attention to detail**.
- Able to thrive in a fast-paced, client focused environment.
- Flexible and adaptable to changing business situations and expectations.
- We thank all applicants who apply; however, only those selected for an interview will be contacted._

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Wellness program

Ability to commute/relocate:

- Toronto, ON (M4W): reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your annual salary requirement?
- Tell us how this opportunity aligns with your career goals?

**Education**:

- Bachelor's Degree (preferred)

**Language**:

- English (required)

Work Location: In person