Food and Beverage Server

1 week ago

Orillia, Canada Best Western Plus Orillia Hotel Full time

**Job Summary**: Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared properly and on a timely basis.

**Job Duties**:

- Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
- Processes guests’ orders and ensures all items are prepared properly and in a timely manner. Communicates with kitchen staff to ensure guest satisfaction with the food and service.
- Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
- Clears and resets table at the end of each course or upon completion of the meal.
- Prepares guest checks that itemize and total meal costs and sales tax.
- Follows food safety and handling procedures and compliance regulations.
- Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean work space and uniform.
- Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
- May serve as cashier.
- Performs other duties as assigned.

**Qualifications**:

- High school graduate or equivalent preferred.
- Must have a smart serve.
- Strong communication, organization, and problem-solving skills.
- Knowledge of principles, values and processes for providing superior guest service.
- Knowledge of basic math.
- Ability to operate cash register.
- Ability to project a professional, friendly and courteous image to guests.
- Ability to multi-task and be detailed oriented.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work a flexible schedule, including weekends and holidays.

**Job Type**: Part-time

**Salary**: From $16.55 per hour

Expected hours: 25 - 40 per week

Schedule:

- Evening shift

Supplemental pay types:

- Overtime pay
- Tips

Work Location: In person

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