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Customer Service

3 weeks ago

Toronto, Canada Toronto Public Library Full time

**Job Number**:

- J1124-0061**Posting Date**:

- November 14, 2024**Closing Date**:

- November 22, 2024**Job Title**:

- Clerk-Caretaker**Branch/Department**:

- Flemingdon Park**Division**:

- Branch Operations & Customer Experience**Employment Type**:

- Permanent Part Time**Status**:

- Part-Time**Hours per week**:

- 17.5**# of Open Positions**:

- 1**Salary**:

- $28.37 - $32.03/Hour**Pay Band**:

- PE008**Posting Type: Senior Qualified Process - Article 16.02**

17.5 hours per week. Evenings and Saturdays required.

**Job Summary**

Under the supervision of the designated supervisor, to perform duties related to the circulation of books and library materials, to perform caretaking and maintenance duties, and other related duties as may be assigned.

**DUTIES**:
Typical duties of this position are:

- charge out books and other library material and equipment; take them when returned,
- check for fines or fees due, collect and record them; check for items that are reserved, set them
- aside and notify patrons that they are ready
- shelve books, service and return films, records, or other library material or equipment to
- their appropriate shelves or storage spots, and maintain shelves in order
- register borrowers and make out identification cards
- maintain appropriate files and other records
- assist with enquiries relating to library materials and rules and regulations. This may
- involve enquiries by patrons in the library or by telephone, telephone equipment for aiding
- hearing impaired patrons, computers or other devices as used in or by the Library
- assist in maintenance and repair of library materials
- assist in the telecommunication operation
- load, unload, pack and unpack books, furniture and equipment and move them to their proper locations in or around the building
- assist in maintaining order and guarding building or equipment
- unlock and lock building before and after service hours and as required
- check controls on building equipment as required; check and advise when oil or other supplies must be ordered as necessary
- make repairs, change light bulbs, etc., as necessary
- operate audio-visual equipment
- keep grounds neat and clean, and snow cleared from walks and drives as required
- come in at odd hours in the event of emergency
- drive, make delivery and pick up as necessary
- perform other related duties as assigned

**Qualifications**:

- Secondary School Graduation Diploma or an equivalent combination of training and experience
- Understanding and appreciation of the philosophy of public service to all, in accordance
- with human rights legislation and the principles of equity and access in the delivery of library service
- Valid Ontario driver’s licence (Class G) in good standing, ability to operate library vehicles and knowledge of the City
- Ability to meet public with courtesy and tact
- Ability to use common tools and make repairs and adjustments
- Ability to work co-operatively with other employees
- Ability to key in data desirable
- Capable of lifting and moving heavy objects and doing inside and outside work throughout the year

Upon request, accommodation will be provided through all stages of the recruitment and selection process.

If you are invited to participate in the assessment process and require accommodations for the assessment, we ask that you provide your accommodation request as soon as reasonably possible. All accommodation requests are confidential.