Quality & Compliance Coordinator

You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility. ** As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.**- ** Posting ID**: 4619 **Department**: Social & Community Services **Division**: Housing Services **Pay Range**: $70,232 - $87,791 **Job Type**: Contract < 1 Year **Contract Duration**: up to 12 months **Hours of Work**: 35 hours per week **Work Location**: Halton Regional Centre - 1151 Bronte Road, Oakville **Employee Group**: OCT **Posting Date**:November 4, 2025 **Application Deadline**: November 10, 2025- ** Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.**- ** Job Summary**: - Reporting to a Supervisor in the Housing Services Division, this position supports data integrity, compliance, and reporting across housing and/or homelessness programs. The role contributes to system improvements, analyzes program data, and ensures timely reporting to meet federal and provincial requirements.** Duties & Responsibilities**: Support the collection, analysis, and reporting of homelessness and/or housing program data to meet federal, provincial, and Regional requirements, ensuring accuracy, compliance, and alignment with directives. - Coordinate preparation of monthly, quarterly, and annual deliverables, including data submissions, funding claims, and reports required by provincial and federal governments and internal stakeholders. - Monitor and report on program expenditures, outcomes, and trends to support financial accountability and evidence-based planning. - Support the administration of local and provincially funded program allocations, including maintaining all required records and documentation. - Contribute to the development and maintenance of program policies, procedures, and analytical tools that strengthen consistency and compliance across housing and homelessness programs. - Develop standardized and ad hoc reports to support decision-making and performance monitoring. - Collect, compile, and analyze information and statistics from clients, internal sources, and community service providers; respond to data and information requests to ensure consistent, reliable reporting across all funded programs. - Conduct research, jurisdictional scans, and environmental analysis to inform policy and program recommendations. - Monitor trends in homelessness, assisted and supportive housing and related program areas, and make recommendations for system and program improvement. - Represent Halton Region by collaborating with key support service agencies and/or housing providers and stakeholders to support provincial, federal and local housing and homelessness programs. - Contribute to system improvement initiatives by maintaining data integrity, supporting system enhancements, and collaborating with internal teams and external partner. - **Skills & Qualifications**: A degree or diploma in Business Administration, Social Services, Political Science or related field. - Minimum of three (3) years' experience in Social Housing, Homelessness Services or related social services field. - Well developed technical and data management skills. - Demonstrated pattern of success with data collection (quantitative and qualitative), analysis and reporting and be technically competent. - Solid working knowledge of Microsoft Excel, Word and a strong aptitude for detail-oriented work. - Experience with housing and homelessness data systems, including client and program databases (i.e. HIFIS, COTS), tenancy management platforms (i.e. Yardi), government reporting portals (i.e. RROL, TPON), and related data tools used for program administration and reporting. - Excellent interpersonal and communication skills are required to communicate technical and/or specialized information and to respond to requests for information requiring additional research and/or non-routine requests. - Business and systems skills to evaluate, manipulate and provide interpretive analysis of information from multiple sources along with working knowledge of relevant human services legislation such as the Housing Services Act and the Residential Tenancies Act. - Knowledge of Halton Region's Comprehensive Housing Strategy and the Region's Strategic Action Plan. - Project management skills and experience. - **Working/ Employment Conditions**: - **Employment Condition**: - Current (obtained with