Information Technology

Hello, my name is Talisha and I am the HR Manager at Carmela Industries (Summit Valve and Controls). We currently have an opportunity for an experienced Information Technology person on our I.T. team.

The person in this role is responsible and will take ownership for many components of our I.T. products including managing hardware inventory and distribution of Hardware and Software, assisting with troubleshooting, and working closesly with our outsourced I.T. colleagues.

To be successful in the role, you will be able to work independently and have a certain propensity for problem solving, have high critical thinking skills, exemplary organization and prioritization and communications skills. **This role is a support resource for all stakeholders working with Carmela Industries.**

This role offers significant autonony, ownership of tasks, and growth opportunities.

The job description includes:

- Primary contact for onsite hardware and mobile devices and plans
- Software Management including Office 365, Sharepoint/Intranet, some ERP and CRM, and additional software (as required)
- Collaborate with IT Providers and Contractors; ticket and helpdesk maintenance and communication. Liaise between IT contractors, internal IT representatives, and Staff as necessary.
- Responsible to maintain I.T. Hardware inventory
- Cost tracking - software and hardware costs.
- Maintain accurate list of users.
- Manage subscriptions and memberships.
- Project Management and working closely with Chief IT Officer to develop new strategies, targets, and budgets each year.
- A solid understanding of office 365; Excel, Word, and Sharepoint
- Experience in project management or in a coordinator role
- A friendly, professional, and courteous demeanor
- High level of ethics, and ability to maintain confidentiality
- Exceptional attention to detail and time management skills
- A natural curiosity; big-picture thinking, critical thinking skills, a propensity for asking questions, and a drive to understand.
- A supportive, customer service approach

About us:
You may have noticed that our job postings are a bit... unique. We do this on purpose. One, because at Carmela Industries we do things differently. Two, well, just like you want to stand out to us, we want to stand out to you. We are looking for a like-minded individual to join our unique and driven team.

At Carmela we work with multiple industries from mining, water, and oil and gas - as well as in manufacturing, distribution, and service. What makes us unique? We care, a lot We care about our Customers, Employees, Vendors, and products. Providing exceptional service and value is important. This means we have high expectations. From our team, we expect everyone to take pride in their work and ownership of their tasks. We rely on each member of the team to do their part. We also work well collaboratively, coming together to bring forward creative and innovative ideas.

What can you expect from us?

In our business, we are always changing. We are growing and adapting to new people, new customer needs, technologies, expanding territories and product lines, and advances in business. We expect that these changes bring new challenges. I know everybody says this but, well and truly, we need Employees who care. It is a challenging work environment with a lot of rewarding features. We need people with a stick-to-it-iveness, willing to stick with us, and help contribute to the success of the Company. Without our team, there is no us. The potential is endless...

Working at Carmela Industries means:

- **An opportunity** to be an active part of what’s going on. The Managers are right there, working with the Employees, every day. The President knows everybody’s name. Each person is here working toward the same goal. We encourage our Team Members to be a part of the conversation.
- **Growth.** Personal growth, professional growth, corporate growth, you name it, we got it Our goal is to ensure the right people are in the right chairs doing a job they enjoy.
- **A really great team**. OK, OK, I know everybody says this but hear me out. It’s true and it’s important. We’re a community. Everybody is responsible for mowing their own lawn, the neighbor helps water your plants when you’re on holidays, and at the end of the day, it’s just a nice place to live.
- A **mutually respectful and beneficial relationship** between Employee and Company. We’re in this together.
- **Fun **The motto is simple, work hard and have fun while doing it _(and there's almost always food)._

We appreciate your time and thank you for considering working with Carmela Industries.

**Job Types**: Full-time, Permanent

Pay: From $68,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Paid time off
- Profit sharing
- Tuition reimbursement
- Vision care

Application question(s):

- Are you comfortable working in the office full-time?

Work Location: In person