Current jobs related to Customer Service Representative - Montréal - Spring Financial Inc.
-
Customer Service Representative
1 week ago
Montréal, Canada RELIEF CAPITAL GROUP LLC Full timeWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...
-
Customer Service Representative
1 week ago
Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full timeInternational trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...
-
Customer Service Representative
1 week ago
Montréal, Canada Location Olympique Full timeCustomer Service Representative Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across the appropriate communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and...
-
Customer Service Representative
1 week ago
Montréal, Canada JAM Industries Ltd. Full time*** **Job Title**: Customer Service Representative **Division**:Erikson Pro, Erikson Commercial **Location**: Baie D’Urfe, QC (hybrid environment, at office two days a week) ***Schedule**: Monday to Friday 8:30-5:30 Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis |...
-
Customer Service Representative
2 days ago
Montréal, Canada Groupe 3DM Full timeThe Customer Service Representative is expected to manage client queries and complaints. Must be able to use WMS software technology and escalate issues across several communication channels when appropriate. To ensure success, the Customer Service Representative needs to multitask effectively in a fast-paced, dynamic environment, and be able to work with a
-
Customer Service Representative
2 weeks ago
Montréal, Canada Entrepôt Trans-Plus Inc Full timeOur company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Customer Service Representative. Under the direction of the manager, efficiency and customer service will be a...
-
Customer Service Representative
5 days ago
Montréal, Canada Aon Corporation Full timePosting Description: Customer Service Representative **Aon Choice** is a growing business looking for a skilled problem solver to join our team as a Customer Service Representative. This is a hybrid role with the flexibility to work both virtually and from our Montreal office. **Aon is in the business of better decisions**: At Aon, we shape decisions for...
-
Customer Service Representative
5 days ago
Montréal, Canada ECHOtape Full timeWe are looking for a full time Customer Service Representative to offer existing and new customers the highest level of service through an organized and efficient environment, sound teamwork and strong work ethics. Support the sales team in generating new business while protecting existing customers and revenue. **Responsibilities**: - Develop and maintain...
-
Telephone Representative
2 weeks ago
Montréal, Canada Prime Customer Service Inc Service Clientèle Prime Inc Full time**Job Summary** **Duties** - Conduct outbound calls to prospective clients to introduce our services and generate interest. - Utilize telemarketing techniques to engage potential customers and qualify leads. - Schedule appointments for the sales team based on client availability and interest. - Maintain accurate records of calls, appointments, and customer...
-
Customer Service Representative
2 days ago
Montréal, Canada Dusco Full timeWe are a growing door manufacturer located in the East End seeking a qualified and motivated customer service representative. Exciting opportunity to work with major retailers and gain first-hand experience in the e-commerce world. - Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to...
Customer Service Representative
2 weeks ago
**About us**:
Spring Financial is revolutionizing financial access for Canadians, providing smart credit-building, mortgage, and lending solutions. Millions struggle with high-interest debt and limited financial options—we’re here to change that.
As one of Canada’s fastest-growing fintech companies, annually we help 1 million customers explore their financing options with ease—online, via text, or over the phone. Our dynamic, innovative team thrives on collaboration, growth, and making a real impact.
**PLEASE NOTE**:
- This is a full-time, permanent, Work From Home position.
- **Availability on weekends is required.** The first two weeks will follow a Monday-Friday schedule for training purposes. After training, your manager will confirm your regular shift, which may be Tuesday-Saturday or Wednesday-Sunday. Start times will range between 6:00 AM and 10:00 AM PST, following an 8.5-hour shift.
**What you will be doing**:
- Direct inquiries to the correct department when needed.
- Help with basic administrative tasks like data entry, reports, and documentation.
- Collect feedback and customer testimonials to help us improve.
- Offer the best solution for each situation—whether it’s rescheduling a payment, processing a request, or updating account details.
- Listen carefully and provide helpful, accurate information to every customer.
- Support with ad hoc tasks as needed, such as assisting with internal translations or helping bridge communication gaps across teams.
**What you need to succeed**:
- Fluent in **English**and **French**(spoken and written)
- 1 year+ experience in a Customer Service role in a call center environment.
- Friendly, positive attitude with a focus on helping others
- Willing to learn and grow—no prior experience needed
- Familiar with basic computer tools like Excel or Google Sheets
- Comfortable working independently, but also a team player
- A great listener who enjoys problem-solving
**Nice to Have (But Not Required)**:
- Experience using Salesforce CRM or similar
**What We Will Give You**:
- Competitive annual salary ranging from $40,000 to $45,000, reflective of experience and impact.
- Comprehensive Health Benefits. (We pay 100% of the monthly premium)
- Fully remote role
- Full training by successful managers (all have done the job themselves) is provided at the beginning of your job and throughout your employment.
**This is a truly exciting time to join Spring Financial and we are looking forward to doing great things together**
**
