Assistant Manager

**Are you ambitious, motivated, and eager to grow?**

If so, AutoFloor Inc. is looking for individuals like you to join our team full-time as a Receptionist—with a clear path toward becoming a Sales or Finance Manager.

We're a team focused on development, mentorship, and long-term success in the used car industry. As part of our commitment to your growth, we’ll cover the cost of your OMVIC licensing exam and provide hands-on training in vehicle sales, financing, and market strategy.

Whether you’re just getting started or looking for a career you can grow into, we offer a supportive, fast-paced environment with real potential to move up within the company. Join a workplace that values ambition, rewards effort, and trains leaders

**Responsibilities**
- Demonstrates professionalism and a positive attitude, serving as a role model for colleagues and contributing to a supportive, customer-focused environment.
- Answers and directs incoming telephone calls promptly and courteously.
- Greets and acknowledges all customers in a professional manner, ensuring they are assisted or directed to the appropriate person for unresolved concerns.
- Collaborates with dealership staff to ensure a seamless and high-quality customer experience.
- Builds and maintains strong relationships with customers to encourage repeat business and referrals.
- Handles public and customer inquiries efficiently and accurately
- Monitors visitor access and maintains awareness of dealership security.
- Verifies and updates customer contact information in the CRM/database.
- Assists the sales and finance departments with clerical and administrative tasks as needed.
- Accurately processes customer payments and issues receipts for deposits and vehicle purchases.
- Maintains cleanliness and organization of the reception area, showroom, and customer lounge.
- Ensures guest amenities (e.g., coffee, refreshments) are fresh and fully stocked.
- Distributes incoming internet leads to the appropriate sales personnel promptly.
- Develop and implement effective sales strategies to maximize revenue and market share.
- Manage and mentor the sales team, providing training on upselling techniques and customer engagement.
- Analyze market trends to identify opportunities for growth and improvement within the dealership.
- Maintain relationships with customers, addressing any concerns or issues promptly to foster loyalty.
- Collaborate with other departments to ensure seamless operations and enhance the overall customer experience.
- Monitor sales performance metrics, adjusting strategies as necessary to meet or exceed targets.
- Ensure compliance with all dealership policies and procedures as well as industry regulations.

**Experience**
- Proven organizational skills and the ability to motivate and guide teams to deliver exceptional quality
- Strong professional background in sales and customer service
- Strong Leadership skills
- Good numeracy skills and sound analyzing skills
- Strong interpersonal skills
- Valid Driver’s License for Ontario
- Valid OMVIC License
- College Diploma or University Degree
- Bilingual in Spanish or Turkish is preferred but not required; ability to communicate fluently with diverse clientele is essential.
- Demonstrated ability to upsell products and services while maintaining customer satisfaction.
- Familiarity with dealership operations, market dynamics, and competitive landscape is highly desirable.

Join our dealership as we expand our fleet inventory—and take advantage of a real opportunity to grow into a leader in the automotive industry.

Pay: $36,000.00-$60,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Language**:

- any languages other than English (preferred)

Work Location: In person