Dining Room Server

2 days ago

Orillia, Canada Fern Resort Ltd Full time

**About Fern**

Fern Resort has been growing since it began in 1895. Celebrating 130 years, the Fern Resort experience is about enjoying yourself the way you did when you walked through mud puddles in bare feet as a child. Fern sets an atmosphere that allows the guest to be true to oneself. Fern Class is providing a world-class experience that is not stuffy but based on a set of values that are geared towards fun and entertainment.

As staff of Fern Resort you will be a major part of this atmosphere, providing Fern Class service and ensuring every point of contact with the guest is done so in a fun and upbeat manor that reflects the Fern Resort values. _Comfortable. Friendly. Fun. High-Quality. Safe. Professional. Clean._

**About the Role**

Reporting to the Dining Room Manager, the Dining Room Server is responsible for providing guests with exceptional service during their Breakfast, Lunch and Dinner meals. The Dining Room Servers will prepare the set up and clean up of all meal services for guests. Working collaboratively with the other Dining Room Servers, Assistant Servers, Bartender, Expeditor and Dishwasher.

**Responsibilities**:

- Arrive punctually in the proper clean and pressed uniform
- Check in with the Dining Room Manager for table section prior to meal
- Ensure sections are set up adequately for each meal service including table centre pieces, honey pots, cutlery and glassware
- Clear used dishes and glassware regularly from tables during service
- Build friendly and professional connections with guests throughout their service
- Knowledge of the food, wine, bar and daily menus
- Ensure that all wine is served to the resort standard of proper wine service
- Maintain a clean and clear work area
- Complete all assigned “after meal” duties
- Receive approval all “after meal” duties have been complete by the Dining Room Manager prior to dismissal from each meal
- Other duties as requested

**Job Specification**:

- Must be a minimum of 18 years of age
- Valid Ontario Smart Beverage Service Certificate (Or willing to obtain)
- Food and beverage experience an asset
- Customer service experience an asset
- Must be available to work split shifts (Approx 7:45-10:30, 11:45-2:30, 5:45-9:00), weekends and holidays
- Energetic, service oriented and works well in a fast paced environment

**Working Conditions**:

- Walk and stand for the duration of shifts
- Lift and carry trays up to 25 lbs unassisted

Fern Resort is an equal opportunity employer. Job plans for accessibility accommodation will be created when needed.

**Job Types**: Full-time, Part-time, Seasonal

Pay: $17.20 per hour

**Benefits**:

- Company events
- Discounted or free food
- On-site gym
- On-site parking
- Store discount

Ability to commute/relocate:

- Orillia, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you live within 30km of Ramara... We are not on a transit line

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

**Location**:

- Orillia, ON (preferred)

Work Location: In person

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