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Project Coordinator

4 weeks ago

Dartmouth, Canada Jade Stone Halifax Ltd. Full time

**Company description**

Jade Stone Halifax Ltd. is a countertop fabricator, manufacturing and installing quartz, granite, marble and porcelain countertops. We cater to the builder, kitchen and bath, retail, multi unit and commercial markets.

**Job description**

**_Project Coordinator Role and Responsibilities_**

**Summary**: The role of the Project Coordinator is to administer (coordinate) individual job flow, provide customer service, establish, and build relationships with our clients in a highly efficient manner. You will maintain a high level of quality and attention to detail. It is expected that you will always represent Jade Stone Halifax Ltd. with professionalism and proper etiquette. Jade Stone will provide a pleasant work environment where you can express yourself, work with a level of autonomy, and grow both personally and professionally.

Essential Duties and Responsibilities:

- This role reports into the Director of Sales & Marketing, with a lateral report to Coordinators Manager.
- The service of the customer base will include, but not limited to, project coordinating, sales, technical support, sampling, and selection assistance, template/install coordination, conflict resolution, post-sales follow up.
- You will be reading and comprehending blueprints, cabinet layouts, and any other schematic provided. Using the obtained information, you will accurately estimate, design, and deliver complete and accurate product solutions and communication to the customer.
- Communicate with customers, designers, site supervisors, other designated project related contacts as well as other Jade Stone staff.
- Accurately set client meetings & expectations, so that the process to meet deadlines is not interrupted through any delay in part of Jade Stone Halifax Ltd.
- You will accurately schedule individual jobs for the appropriate procedures necessary to achieve timelines and completion of work required.
- Monitor procedural statues daily to ensure there are no delays.
- The role involves educating the customers and clients on product characteristics, selection procedures, Template procedures, Install procedures, overall procedural flow, and if necessary, payment procedures.
- You will be preparing, reviewing, and altering Cad related drawings for estimates, templates, and production.
- You will assist in executing sales and marketing strategies brought forth from the sales and marketing team (ie. Home Shows, Sales & Finance programs, etc.)
- Maintain and build relationships and rapport with clients from all levels of the operations, designers, estimators, site supervisors, purchasing.
- Be an engaged member of the team and assist others to achieve a higher level of quality and efficiency while improving overall knowledge and understanding of the company and its goals.
- Performs any new tasks or duties of this position at the discretion of the Coordinators Manager.
- Recording and filing of all information about individual jobs using JS Solutions. All details and notes are to be accurately filed and documented.
- You are expected to keep up to date client profiles/customer notes in JS Pro.
- You will maintain the ability to deal with conflict and successfully negotiate to resolve customer or client issues. As well as determining when to escalate the concern to upper management.
- Your role will include maintaining a clean and safe working environment.
- Any business-related information, including financial information, sales/customer list, or other information about Jade Stone Halifax, is considered confidential.

**Salary**: $35,000.00-$70,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Education**:

- Secondary School (preferred)