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Sales Manager

4 weeks ago

Whistler, Canada TAG Adventure Tours Ltd Full time

**TAG Sales Manager**

**Responsibilities**:

- In partnership with The Adventure Group Whistler (TAG) and Gibbons Whistler Sales and Marketing and Management, develop and execute a successful sales strategy that will push both direct and 3rd party reseller bookings.
- Be the primary point of contact and nurture the relationships with key 3rd party resellers and partners such as Whistler Hotels, Tourism Whistler, DMCs and internal Gibbons Whistler staff.
- Arrange, host and lead Product Knowledge sessions and Host Familiarization tours
- Sales Contests/Initiatives: Create and be accountable for monthly sales incentives for resellers - notifying them, tracking, awarding
- Build and nurture affiliate programs as a means to drive 3rd party sourced sales.
- Professionally represent TAG in community and industry organizations and events.
- Attend all Trade Shows and Events and represent the TAG brand. Examples include: Tourism Whistler tradeshow(s), Tourism Vancouver Tradeshow(s), Welcome Nights, Adventure Travel Expo’s
- Support with the loading and day to day management of TAGs ecommerce & booking platform, FareHarbor and key 3rd party platforms ensuring that products are correctly setup with accurate rates and inventory loaded.
- Participate in scheduled sales meetings, training and other sales & marketing strategy related meetings as required.
- Understanding the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc.
- Analyze sales reports to identify top opportunities both for direct sales and with key 3rd party resellers.
- Achieve financial objectives by forecasting visits / revenue / profit, preparing a season and annual budget and applicable expenditures
- Develop a thorough knowledge of TAG product offerings

What You Bring:

- A history of superior customer satisfaction, preferably in the Tourism / Hospitality sector.
- An ability to find creative and efficient solutions for a variety of customer needs.
- Effective communication, presentation, and teamwork skills, excellent organizational skills, and an outstanding attention to detail.
- A confident and dynamic personality that matches the voice and brand of The Adventure Group.
- Develop and maintain respectful working relationships with colleagues

Other Specifics:

- 5 days a week in-resort.
- 100% of time is spent between Whistler office, customer F2F calls and TAG base camp.
- 3+ years in a supervisor or manager role