Bilingual Frontline Clerical Support Staff

**Bilingual Frontline Clerical Support Staff**:
CL3 Clerk 3

TerM/Full-time

Manitoba Justice

Manitoba Court Operations, Courts Division

Winnipeg MB

Advertisement Number: 43379

Salary(s): CL3 $1,758.85 - $2,067.70 bi-weekly

Closing Date: December 6, 2024

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Provincial Offences Court (POC) deals with an exceptionally large volume of fines and tickets as generated by the approximately 200,000+ offence notices and ICES (Image Capturing Enforcement System) tickets, which are issued annually under Provincial Statutes, Regulations and Bylaw offences.

Conditions of Employment:

- Must be legally entitled to work in Canada
- Must provide a satisfactory Criminal Record Check with Vulnerable Sector
- Must be able to communicate fluently (verbal and written) in English and French

Qualifications:
Essential:

- Experience performing a full range of administrative or clerical duties including preparing correspondence, data entry, reception and creating and maintaining electronic filing systems
- Strong organizational and time management skills, including the ability to handle multiple tasks in high pressure situations
- Ability to make independent decisions and use own initiative while working under minimum supervision
- Excellent verbal communication skills in French
- Excellent verbal communication skills in English
- Excellent interpersonal skills with emphasis on diplomacy and confidentiality
- Strong written communication skills in French
- Strong written communication skills in English
- Experience dealing professionally and efficiently with the general public, client department and agencies, legal profession or similar stakeholders
- Proficiency with MS Office software including MS Word, Excel and Outlook

Desired:

- Experience working in a court or related legal environment
- Experience with policies, procedures and processes of Provincial Offences Court

**Duties**:
Reporting to the Manager of Provincial Offences Court, this unit is responsible for answering all incoming calls from across the Province from the public, police agencies and other court offices. They are required to provide options for responding to a ticket and schedule appointments with either the Judicial Justices of the Peace or the Crown. All clerical staff are assigned to perform various other tasks in the office. These tasks are time sensitive and require a high degree of accuracy with significant consequences of errors. All staff are required to have good understanding of legal terminology and are responsible to ensure that the work of that unit is completed in a timely and accurate manner according to existing legislation, regulations, policies, and procedures. The workload requires incumbents to be on-site, utilizing initiative and independent judgment to prioritize, organize tasks, and meet time-sensitive deadlines.
- Advertisement # 43379
- Talent Acquisition
- Human Resource Services
- 600-259 Portage Avenue
- Winnipeg, MB, R3B 2A9
- Phone: 204-945-7518
- Fax: 204-945-0601

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.