IT Support Specialist
7 days ago
Elyon is searching for an experienced IT Support Specialist. You will have significant experience in supporting a fast-paced, high-growth environment. You are comfortable working as part of a distributed team and will be primarily supporting the engineering and operations in the office and remotely with all of Lyft across the US, Mexico, and Eastern Europe. You are someone who asks questions, is confident in not knowing everything, and would rather collaborate with others than go it alone. You are crisp and detail oriented, but able to work outside of the boundaries when necessary. On top of your proven history of success, you have a passion for technology and, like us, you value hard work and fun in equal measure.
RESPONSIBILITIES
- Troubleshoot hardware and software problems with Apple and Windows products, including desktop and laptop hardware Image and deploy laptops and desktops using standard MDM deployment tools (JAMF, Ninja1, and AirWatch)
- Support and assist employees using AV systems, both onsite and remote, including CFM Google Meet, projectors, audio and video conferencing
- Assist with AV setup for internal meetings and events Okta, Google, and software service administration
- Deploy and support software to end-users Respond to support requests in the IT Helpdesk both in person and via our ticketing system Managing inventory for hardware and software Know and work with your points of escalation to improve the End User experience Improving and updating our internal and user facing Kbase
**Requirements**:
- A positive, service-oriented attitude with a customer obsession mindset 2-3+ years of experience in IT support roles
- Basic to intermediate networking skills, including an understanding of servers, switches, WiFi, etc
- Experience with administration of Apple computer products using enterprise management tools
- Knowledge and hands-on experience managing Windows laptops and desktops
- Experience using and managing ticket-based enterprise workflow management systems, particularly ITIL Service Desk software and Confluence
- Strong macOS hardware and software troubleshooting experience Solid critical thinking and problem solving skills Ability to lift heavy equipment (50+ pounds) as needed
-
Application Support Specialist
4 weeks ago
Montréal, Canada Fed IT Full timeHello, My name is Robin, and I'm a recruitment and business development consultant at FED IT, a recruitment firm specialized in IT. I handle two types of recruitment: temporary and permanent. All our recruitment consultants are IT experts who speak your language and operate in your world. We cover roles in IT, including development, business intelligence,...
-
E-client On-boarding Specialist
1 week ago
Montréal, Canada IT Unlock Full time**Job Position: e-Client On-Boarding Specialist** **Job Type: Permanent** **Job location: Montrel QC (Hybrid)** **Job description**: We are looking for a talented e-Client On-Boarding Specialist. This is a permanent position. The work is hybrid, and the applicant must live in the Montreal area. Beautiful technologies and nice challenge are waiting for...
-
Conference Support Specialist
1 week ago
Montréal, Canada ContactPoint 360 Full time**Join our CP360 Family, today!** **Who We Are**: We are proud to call ourselves innovative leaders in the call center industry and value how we have been able to grow significantly from 5 to 3000+ employees since opening 15 years ago. We are certified and offer an award-winning culture that is enthusiastic about adding next-level talent to our operations...
-
IT Support Specialist
6 days ago
Montréal, Canada Amilia Full time**Who we are**: Amilia is more than just a tech company - we’re a close-knit family made up of caring, entrepreneurial-minded individuals. Our multi-disciplinary team members will challenge and support you on every project. **What we do**:We provide online registration and digital management software solutions to recreation organizations, such as cheer...
-
Specialist, Customer Support
6 days ago
Montréal, Canada Equisoft Full time**Specialist, Customer Support** Equisoft, a leading global provider of digital business solutions for the insurance and wealth industries, is actively seeking new talent! Reporting to the Director, Customer Experience, the Customer Support Specialist's mandate is to act as a resource person for complex customer issues. He or she ensures the continuous...
-
Product Support Specialist
1 day ago
Montréal, Canada Corpay Full timeWhat We Need Corpay is currently looking to hire a Product Support Specialist within our Corpay division. This position falls under our Corpay Cross Border line of business and is located in, Montreal, Canada. In this role, you will be at the forefront of LINK Support and will provide a solutions-oriented service while building strong client...
-
IT Support Specialist
6 days ago
Montréal, Canada Web Hosting Canada Full time**About the role** As WHC’s IT Support Specialist, you’ll take the lead on all internal IT systems, ensuring that our team is supported, secure, and productive. This role focuses on WHC’s internal infrastructure—your goal is to ensure our workforce is always enabled and supported from an IT standpoint. You’ll work across departments and be a...
-
Application Support Specialist
1 week ago
Montréal, Canada Pointus Partners Full time**Pointus Partners is a privately held Canadian-based proprietary trading firm located in Montreal. Our core principles are innovation, collaboration, and communication. We think critically, share ideas, and solve problems as a team. We embrace the entrepreneurial spirit, promote work-life balance, and maintain a flat organizational structure in an open...
-
Sales Support Specialist
6 days ago
Montréal, Canada Hazelview Properties Services Inc. Full timeAbout the Company: At Hazelview Properties we believe that apartments are more than bricks and mortar - they are an experience. Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia. Hazelview...
-
Client Support Specialist
1 day ago
Montréal, Canada PandaPay Full timeAt Panda Pay, the client and our relationship with them, is the cornerstone of our business. That’s why we’re focused on providing them with sound advice through meaningful conversations. In this role, you’ll get to know our business quickly, working with a diverse group of talented professionals in a dynamic environment. Here, your ideas will be heard...