Employment Settlement Specialist

Are you entrepreneurial, client-focused and committed to teamwork and excellence? Do you enjoy working with clients from diverse backgrounds? If you want to work for a recognized leader in career and workforce development, then consider a career with Centre for Skills Development

Headquartered in Burlington, Ontario, with locations in Oakville, Milton and Clarkson, Centre for Skills delivers high caliber employment services, language training & settlement services, skilled trades training and literacy upgrading. Providing people with opportunities to build a better future and making a positive impact on peoples’ lives is integral to the business of Centre for Skills.

For more information, visit: centreforskills.ca

**THE OPPORTUNITY**:
**Job Number: 434**

**Job Title: Employment Settlement Specialist**

**Location: Milton**

**Schedule: Full-time (35 hours per week)**

**Hours of Work: Monday/Tuesday/Thursday/Friday 8:30 am - 4:30 pm (on site)**

**Wednesday 11:00 am - 7:00 pm (virtual)**

**Reports To: Service Delivery Coordinator**

**Pay Rate: $32.31 per hour OR $35.60 per hour with CDP certificat**e

The Employment Settlement Specialist provides one-to-one guidance and counselling to newcomer clients on topics related to settlement, job search, job retention, and career exploration. They effectively and efficiently move clients toward short-term and long-term employment goals and establish individual settlement and employment action plans.

**These are your responsibilities**:

- Work with newcomer clients accessing Settlement and Employment Services, meeting targets set by the Funders and the Coordinators
- Provide non-interventional, culturally sensitive counselling and support to clients, while maintaining professional boundaries and scope of practice
- Perform needs assessments and utilize Common Assessment Tools, Motivational Interviewing and Solution-Focused counselling models to create a personalized Settlement and Employment Action Plan that addresses life stabilization requirements, enhances labour market knowledge, identifies community resources, builds skills, and facilitates the attainment of sustainable employment.
- Assist clients with specific employment and settlement needs by providing the latest and relevant resources related to economic, social, cultural, educational, health, recreational, and other services that contribute to the client's initial and ongoing settlement.
- Conduct interview preparation and mock interview sessions with clients customizing each session to address the client’s unique needs and challenges and the specific job opportunity.
- Provide one-on-one support for job matching and advocate for clients to assist them in securing interviews and employment, working closely with the workforce development specialists.
- Input data into the appropriate database, maintain required program records and submit reports as requested by the coordinator
- Complete narratives, success stories and statistical reporting as required of client services with accuracy and in a timely manner
- Provide clients with adequate resources to aid in their transition, such as referrals for crisis intervention, counselling services, or translation services.
- Monitor client progress and follow up with clients if needed to address any updates to their employment and settlement action plan
- Deliver case management services while ensuring the maintenance of digital/ physical records in a confidential manner.
- Remain current on settlement resources, labor market trends, and community and government services.
- Attend and participate in staff, department, and other meetings as required
- At times, work a flexible schedule to meet with clients at different Centre for Skills sites, approved itinerant locations, and evening hours
- Contribute to creating and maintaining a positive and supportive work environment

**What you need to bring to this job**:

- 2+ years related experience in employment services or settlement services
- Post-secondary education in human services, social work or a related field
- Experience working with newcomers from culturally and socio-economically diverse backgrounds including those that are youth, in receipt of OW/ODSP, and who have identified multiple barriers to obtaining employment
- Fluent in English with proficiency in Arabic or Punjabi an asset
- Knowledge and experience with Motivational Interviewing, Solution-focused Counselling, and the Common Assessment Tool and/or similar model for conducting intake assessments
- Demonstrated ability to work in a target-driven outcome-based model; accountable to achieving monthly targets
- Demonstrated ability to work collaboratively with a multi-discipline team and community partners to support client and program success
- Current knowledge of social and community programs and immigration knowledge an asset
- Strong organizational and interpersonal skills
- Strong attention to detail with the ability to meet deadlines in