SEO Client Support Representative

2 weeks ago

Toronto, Canada Luxury Presence Full time

We’re looking for a Search Engine Optimization (SEO) Support Representative to join our talented and growing SEO team. As an SEO Support Rep at Luxury Presence, you’ll be positioned to help clients maintain their online presence, the home base for their businesses.

In this position, you’ll be counted on to provide guidance, education, and solutions to your clients. To be successful, you’ll need to practice empathy, quick thinking, and have an understanding of marketing, specifically SEO. Most importantly, you’ll be a partner to our clients as they grow their businesses.

Is this you?

**You’re gifted at**:
Communicating complicated technology and marketing concepts to clients with expertise ranging from novice to advanced
Advising clients on SEO best practices
Being a team player

**You have**:
2-3 years of experience in a client-facing role
A deep sense of empathy for customers
The ability to be an out-of-the-box thinker and be resourceful
The drive to solve technical problems creatively and quickly
Exceptional written and verbal communication skills

**You command**:
Project management (oversight of 1000+ clients)
Collaboration and communication with every team in a business
Teaching and helping customers

**Curiosity**: you love to dig into problems and find solutions
Start-up hustle & teamwork

**Your opportunities for impact**:
Making our clients the happiest out there
Innovation and bringing new ideas to the table
Delivering a white glove service to clients

**Who we are**: Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 5000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry's most powerful brokerages.

The Los Angeles-based SaaS company raised $25.9 million for its Series B round. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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