Hospitality Intern

5 days ago

Toronto, Canada Ulto Property Group Full time

**About us**

Ulto Property Group is a small business in OTHER. We are professional and agile.

Our work environment includes:

- Growth opportunities

POSITION: Hospitality Intern

COMPANY: Ulto Property Group Inc.

Canadian Real Estate Development Firm is currently developing two hotels/residences in Downtown Toronto, Canada and looking for a Hospitality Intern or Graduate to assist with operations and administration.

Their duties will include:

- Day-to-day Administration and Reservations
- Check-out and Inspect Rooms for Damage, Stolen Items, Lost Luggage, Lost Cards
- Manage guest requests
- Reputation/Review Management
- General Phone Calls, Courtesy Calls, and Helpdesk
- Respond and Follow-up with Reservation Inquiry Phone Calls
- Organize/update Knowledgebase, SOP, P&P, Training Manual, Templates, Scripts
- Assist with and Inspect Housekeeping and Engineering departments to maintain standards
- advising and developing on Standard Operating Procedures;
- evaluating and procuring from various suppliers;
- Inventory Management and implementing inventory control for units;
- Implementing new rate structures;
- ability to lift 25lbs to 50lbs

Skills and Competencies:

- Ability to speak English, French, German, Italian, Spanish, Japanese, Chinese a plus.
- Experience with hands-on work a plus
- Must be comfortable working in a start-up environment

Great opportunity to be involved in many aspects of a starting up hotels and real estate development.

**Job Types**: Full-time, Part-time, Permanent, Fixed term contract, Casual, Seasonal, Internship / Co-op
Contract length: 4 months

**Salary**: $16.55-$20.00 per hour

Expected hours: 30 - 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- Do you have PR status?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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