Tim Hortons Saisethsons Hospitality Group

1 week ago

Toronto, Canada Saisethsons Hospitality Group Inc Full time

We are currently hiring Full-time field trainers with flexible availability for our restaurants in Toronto, GTA as well as Kingston and Belleville city.

Why working for Saisethsons Hospitality Group Inc.

We are a franchisee group operating Tim Hortons and believe in long term career paths and promoting from within.

We strive to be well-known for our unique approach to hospitality. With a portfolio of restaurants across the GTA, we have been providing our team with growth opportunities for those constant in their efforts in service improvement, training and development and belief in Servant leadership philosophy. You will find yourself in one of the best teams that work together and have fun together

**As part of our team we offer you**:

- World Class Professional Training & Development Programs.
- Hospitality & Leadership Training Programs.
- Management Development Program for an Expedited Career Advancement and Growth.
- Flexible working hours.
- Free and discounted products.
- Travel allowance if applicable.

**Key job responsibilities**:
Relocate within one of the designated areas for training and supporting management with the opening and training of new restaurants or existing restaurants.
- Participate in new restaurant openings, new hire trainings, new promotions, as well as restaurant internal and external audits.
- Work alongside team members on the floor at all time and give constructive feedbacks.
- Display a “Guests are first” attitude and lead as an example to make sure we deliver an exceptional guest service as a team.
- Help solve operational as well as service issues in a timely manner along with training, coaching and follow-ups.
- Assist in evaluating team members, identifying training needs, problems, concerns as well as opportunities for improvement.
- Ensure proper communication among the training team and restaurant managers for all training-related issues.
- Use training binders as a guideline for training, actively seek new ideas and develop new training tools.
- Make sure best practices and training system are implemented consistently across the restaurants.
- Be available to work flexible shifts and weekends.
- Be flexible to travel or relocate to different regions and cities.
- Having at least 1 year of experience in food service industry or other related fields is an asset.
- Be guest service oriented and committed to deliver exceptional guest experience.
- Have strong organizational and communication skills.
- Embrace our Servant leadership model to positively train, communicate and help team members.
- Pride yourself in building relationships with your guests and your team.
- Demonstrate a passion for leading, coaching and serving your team.
- Having driver license and your own vehicle is an asset.

**How to apply**:
If you are interested, please send your resume and cover letter to apply

Work Remotely
- No

**Job Type**: Permanent

Pay: From $18.50 per hour

**Benefits**:

- Commuter benefits
- Discounted or free food
- Employee assistance program
- Flexible schedule

Schedule:

- Day shift
- Morning shift
- Night shift

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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