Housekeeping Manager

1 week ago


Calgary, Canada Holiday Inn Express and Suites Full time

The Housekeeping Manager is responsible for planning, organizing, and developing the overall operation of the housekeeping department in accordance with brand standards and established guidelines. He/she will ensure the highest degree of quality guest care is maintained at all times. Responsible for staffing, scheduling, training and developing hourly staff.

**Responsibilities**
- Purchasing cleaning supplies and equipment. Re-order and maintain pre-established par levels;
- Cater to hotel guests who have specific housekeeping needs;
- Coordinating housekeeping needs with other hotel department managers;
- Performing cleaning tasks when staff don't show up for work or the team is shorthanded or when the hotel is undergoing a period of low occupancy;
- Manage the daily activities of the Housekeeping department to include appropriate cleaning of all interior, guestrooms, public areas, offices, and exterior lot;
- Planning, organizing and directing team members to ensure the highest degree of guest satisfaction;
- Conduct pre-event inspections of all meeting rooms;
- Recruit, schedule and train all new housekeeping staff members;
- Maintain the housekeeping budget/labor cost;
- Uphold the highest standards of cleanliness, safety;
- Knowledge of OSHA and safety standards within Housekeeping department;
- Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event;
- Ensures the proper preventative/maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment;
- Keeps active list of discarded linen & terry;
- Actively conducts quality inspections of guestrooms after Room Attendants are complete with their work - tracks cleanliness progress. Takes corrective action up to and including disciplinary action.
- Performs any other tasks as reasonably requested by Management.

**Job Types**: Full-time, Permanent

Pay: $19.00-$21.00 per hour

**Benefits**:

- Extended health care
- On-site parking
- Paid time off

Work Location: In person



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