Ihop Assistant Manager in Training

5 days ago

Winnipeg, Canada IHOP Full time

We are looking for a Assistant Manager in Training to oversee all restaurant operations, including welcoming and serving customers.

**Responsibilities**:

- Delegate tasks to restaurant staff and supervise their performance
- Maintain a fully-stocked inventory and order food supplies, as needed
- Manage dining reservations
- Arrange to have shifts covered (e.g. when employees take time off)
- Help staff resolve on-the-job challenges
- Track daily costs and revenues
- Balance the cash register at the end of the shift
- Ensure client satisfaction and gracefully handle any complaints
- Open or close the restaurant (when responsible for the first or last shift)
- Inform the next Shift Manager about pending tasks
- Report maintenance and training needs

**Requirements**:

- Proven experience as a Shift Supervisor or relevant role in a restaurant
- Good knowledge of restaurant operations (like managing reservations and payments)
- Availability to work different shifts, including weekends & holidays
- Basic knowledge of bookkeeping procedures
- A customer service approach with the ability to manage complaints with professionalism
- Excellent organizational skills
- Team management abilities
- Food Handlers & First Aid Certification is a plus

**Job Types**: Full-time, Part-time
Part-time hours: 25 per week

**Salary**: $13.00-$18.00 per hour

Additional pay:

- Tips

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Restaurant management: 2 years (required)
- Management: 2 years (required)

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