Receptionist/administrative Assistant

2 weeks ago

Edmonton, Canada Intelligent Office Edmonton Full time

**Job description**

Job description

**About Us**:
Intelligent Office Edmonton is a prestigious downtown executive center. We are located in the heart of downtown on the 20 floor of Rice Howard Place. We provide customized, professional administrative support solutions to those looking to expand and grow their business. We are open Monday to Friday. No weekends or evenings.

We are looking for a team member who is highly organized, experienced in reception and customer service.

**Requirements**:

- You care deeply, genuinely, and passionately about customer support, solving problems for customers, and the role it plays in making a customer - centric team successful
- You are a naturally empathetic and articulate communicator
- You’re not intimidated by technology.

**In this role, you’ll get to**:

- Triage incoming calls and route according to clients’ requests
- Provide support and guidance to our professional client base.
- Partner with our customers to effectively resolve issues through the phone and in person.
- Show composure, resilience and flexibility as customers needs evolve
- Take ownership of technical issues and customers problems from beginning to end

**We are looing for people who**:

- Find creative problem-solving fulfilling and challenging
- Are self motivated & eager to learn
- Thrive in a dynamic & collaborative environment and are comfortable with ambiguity
- Adapt quickly to changing priorities and customer needs
- Have a clear, professional, and informative communication style

**Plusses**:
Our customer base is always growing, so let us know if you’re a multilingual speaker fluent in any other language.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: From $18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB T5J 3R8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

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