Customer Care Agent

1 day ago


Remote, Canada Paladin Technologies Full time

Customer Care Agents are responsible for processing and invoicing completed service work requests, performing account setup and maintenance for customer accounts, service billing, and supporting other administrative functions.

**This is a remote (work from home) position for Canadian residents only. Bilingual (English/French) required. Filling 0600 to 1430 PST shift**

**RESPONSIBILITIES**:

- Creation and updating of accounts
- Process customer orders and sales contracts
- Prepare billing and invoicing
- Invoice adjustments, inquiries, and follow-ups
- Administrative support
- Other related tasks/projects as required

**QUALIFICATIONS**:

- Proficient in both English and French (written and verbal)
- High School diploma or equivalent required
- Experience in administrative support and/or billing support isan asset
- Superior customer service capabilities
- Strong organizational and communications skills (written and verbal)
- Strong typing skills
- Self starter who can work independently
- Ability to prioritize departmental functions to meet due dates and deadlines

**Company Info**:
Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of IP-based Integrated Security, Audio-Visual and Data Networking systems, Paladin can meet the needs of clients on a national scale, while providing local support.

We are a multi-national company with a local feel that operates across Canada, the western US, and Texas. The experts that makeup Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support. As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.

Visit our website and social media pages for more info:
Company Website Facebook LinkedIn

Paladin Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

1IUeU0LLf9



  • Remote, Canada 04 CONSTRUCTION LTD Full time $35,000 - $55,000 per year

    We are seeking a dedicated Customer Support Agent to join our dynamic team in the construction industry. This is an exciting opportunity to contribute to a company that values customer satisfaction and supports construction professionals across Canada. In this role, you will be responsible for assisting customers with inquiries, processing orders, resolving...


  • Remote, Canada Puppy Sphere Full time $30,000 - $50,000 per year

    About Puppy Sphere:Welcome to Puppy Sphere, a startup revolutionizing the wellness industry with our puppy therapy experiences in North America We're on a mission to spread the gentle power of puppy therapy across North America. Through inclusive wellness experiences, we create moments so memorable they inspire our community to weave well-being into their...


  • Remote, Canada Seedbox Technologies Full time

    Seedbox is looking for a full-time customer service agent for our afternoon/evening shift. As a customer service agent, you will champion our brand, and support Seedbox in achieving their business goals by engaging with clients to help them find resolution to their issue swiftly and efficiently. * You are perfect for this position if you : * - possess...


  • Remote, Canada Executive Flight Centre Group Ltd Full time

    **Customer Service Agent, Part-Time & Full-Time (Edmonton)** Executive Flight Centre (EFC) has been setting standards in aviation fuel and service for over forty years. Headquartered in Calgary, with operations in Alberta, British Columbia and Saskatchewan EFC offers a diverse range of aviation services to meet the needs of airport users. Our vision is to...


  • Remote, Canada Gant Travel Full time

    We’re looking for a few great travel agents who embrace technology and aren’t afraid of innovation and improvement. We love online bookings! We process more online every year - but when the weather is rotten and time is running short, every traveler needs a good travel agent. That’s why we’re hiring trained travel agents so we can continue to grow...


  • Remote, Canada Lendmore Financial Full time $50,000 - $150,000 per year

    Lendmore Financial is an Independent Mortgage Brokerage affiliated with Pineapple, which is among one of the fastest growing mortgage brokerages in the GTA. We are currently looking to expand and hire Mortgage professionals.Our proprietary systems, tools and processes allow new and seasoned agents an opportunity to focus on the growth of their business and...


  • Remote, Canada Jerry Full time

    **We'd love to hear from you if you are**: - Excited to make a big impact at one of Forbes' top startup employers - Passionate about solving problems in a huge market ($2T market size) - Energized by scaling a team that has traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category) - Looking for an opportunity to work...

  • Live Chat Agent

    1 week ago


    Remote, Canada Cégep de Sept-Îles Full time

    **Cégep de Sept-Île**s is seeking a dynamic and tech-savvy Live Chat Agent to join our team. As a Live Chat Agent, you will be responsible for providing real-time support and assistance to our customers through live chat interactions. Your main goal will be to engage customers, answer their inquiries, and provide them with accurate information about our...


  • Remote, Canada Dye & Durham Full time

    Description We are seeking a detail-oriented, driven individual to join our Financial Solutions team. As a Bilingual (French/English) Customer Service Agent, you will have the ability to use your communications expertise and take initiative in providing support for our Financial Solutions software products. You will work in a fast-paced environment, handling...

  • Sales Agent

    1 day ago


    Remote, Canada atomes F.D. Inc Full time

    We are looking for sales agents to sell our products (cleaners, detergents, sanitizers, bacterial products, and odor control, etc.) to one or more of the following industries: restaurants, food-plants, Barns, animal facilities, green houses as well as hotel, buildings and schools. We are looking for agents across Canada to sell to distributors or...