Order Entry and Customer Service

1 week ago

Mississauga, Canada Peak Performance Products Full time

**Peak Performance Products**
CANADA’S LEADING DISTRIBUTOR OF HEALTH AND SPORTS SUPPLEMENTS
Our mission has been to introduce innovative, effective products that optimize health and wellness to the Canadian market.

We are looking for a passionate and hard-working customer service/order specialist to add to our expanding team

**Key Responsibilities**:

- Responsible for all day-to-day sales order entry related activities including validating customer information, orders and purchase order details.
- Ensure that customer satisfaction is maintained and exceeded throughout all stages of the sales process
- Identify and report opportunities to continuously improve the experience of Peak customers
- Follow-up on order issues and communicate clearly with the other members of the sales team

**Position Requirements**:

- Accurate and efficient data entry skills. Attention to detail is imperative.
- Comfortable in an ever-changing, start-up-like atmosphere
- Prior experience in retail and/or customer service considered an asset
- Excellent verbal and written communication skills
- Strong analytical ability coupled with creative problem-solving skills
- Proficient with Microsoft Office
- Excellent organizational skills to prioritize workload
- Ability to learn and adapt new technology
- Team Player with the ability to multitask
- Prior experience with NetSuite is an asset

**The Peak Advantage**:

- The company culture is second to none and offers a collaborative, team-driven and progressive environment
- Career Development - amazing growth opportunity within the company
- Employee & Family discounts on all products distributed by Peak
- On-site gym for employee use

Work remotely
- No

**Salary**: $18.00-$21.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Store discount

Schedule:

- 8 hour shift

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