Lead Building Services Representative
5 days ago
**Who We Are**
Greater Victoria Housing Society is a registered charity and non-profit organization dedicated to providing affordable rental housing for low to moderate income households. Known for excellent service, we contribute to healthy, thriving and livable communities.
GVHS is an equal opportunity employer committed to an inclusive, equitable and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression or any other basis protected by law.
**What We Offer**
GVHS offers a comprehensive benefits package including 3 week’s vacation to start, generous sick and family responsibility leave, employer matched RRSP, extended health and dental insurance and an Employee Assistance Program.
**What You W**ill D**o**
Reporting directly to the Manager of Daily Operations, the Lead Building Services Representative is a senior field staff position that in collaboration with the Manager of Daily Operations is responsible for insuring a well-kept and safe residential environment by acting as both a field supervisor and cleaning and maintaining in good working order the physical assets of each building managed by the Society.
**What You Bring**
- Knowledge of the Residential Tenancy Act and privacy and protection legislation.
- The ability to set priorities and handle several different issues at one time while maintaining safety and efficiency.
- The ability to keep accurate records and complete standardized forms in writing and on a computer.
- Knowledge of electrical, elevator, boiler, fire panel, mechanical systems, emergency back-up generator, irrigation sprinkler and timer systems.
- Physical ability to independently lift to fifty (50) pounds required.
- Ability to use standardized software packages, including word processing, spreadsheets, presentations, and industry related software
- Ability to keep accurate records and complete standardized forms.
- Ability to break down complex processes into measurable tasks
- Excellent Communication skills: clear, and concise manner both in writing and verbally, with a focus on customer service.
- Ability to develop, coach, guide staff members and build collaborative teams
- Ability to establish and maintain positive working relationships with others both internally and externally
- Proven record of flexibility and creativity.
- Proven ability to motivate, inspire and influence others
- Excellent interpersonal skills
- The ability to respond to issues with diplomacy and tact while communicating in a clear and concise manner.
- Ability to de-escalate situations to communicate respectfully and problem-solve
**Your Working Conditions**
- Work is carried out in all buildings owned by the Greater Victoria Housing Society.
- Physically demanding work environment; 80% physical work, 20% administrative work.
- Frequent lifting and moving of equipment, furniture, and appliances.
- Exposure to needle and drug paraphernalia, natural death of residents and potential health hazards (personal protective equipment available).
- Interact with tenants demanding resolution to maintenance problems or problems with other tenants.
- Union membership: CUPE Local 1978
- Provision of own vehicle required
- Hours of Work as provided in the Collective Agreement
- Field Dress Code
**Compensation**: $29.43/hr (35 hour work week)
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