Sales Account Manager

1 week ago

Chilliwack, Canada DeVry Greenhouses Full time

**Launch your sales career while empowering schools & communities. Join a fast-paced, supportive team driving meaningful fundraising impact with growth and hands-on experience**:
We usually respond within two weeks

**The Opportunity**

We are looking for a Sales Account Manager - Fundraising Specialist to join our Fundraising department. This role is focused on building and maintaining strong customer relationships, driving retention, and ensuring fundraising groups have a seamless experience. You will manage client accounts, coordinate campaigns, and support program growth, while also providing operational assistance during peak fundraising seasons.

This is an excellent opportunity for a soon-to-be graduate or a recent graduate to launch their career in sales, customer management, and marketing within a collaborative and fast-paced environment.

**DeVry Overview**

DeVry Greenhouses is a wholesale supplier of bedding plants and nursery trees. Through our fundraising programs, we partner with schools, community groups, and organizations to deliver high-quality products that help raise funds for meaningful causes. At DeVry, we roll up our sleeves and work hard - especially during peak seasons but we also know how to have fun doing it with an energetic, supportive team.

**Responsibilities**
- Maintain and update CRM and mailing lists with accurate, organized data
- Distribute and track CSAT/NPS survey, following up on customer feedback
- Ensure high-quality customer service by overseeing responses to inquiries
- Assist with campaign and resource material design aligned to DeVry’s brand
- Contribute to social media content planning and preparation
- Collaborate across team to ensure smooth execution of fundraising programs

**Qualifications**:

- Positive, can-do attitude and strong interpersonal skills
- Bachelor of Business Administration (BBA) degree or post-secondary equivalent preferred
- Sales and/ or marketing experience is an asset
- Strong organizational and data management skills
- Proficiency in MS Office and CRM platforms
- Excellent written and verbal communication - articulate, ethical, and influential
- Ability to remain calm under pressure and thrive in a team setting

**KPIs**:

- Customer retention and satisfaction scores (NPS, CSAT)
- Success of recruitment campaigns for past customers
- Contribution to program growth and long-term fundraising success

**Total Rewards**:

- Annual wage range: $47,000-$52,000+ based on schooling and experience (based on full-time hours)
- Eligible for benefits after probationary period
- Annual wage review and performance reflections twice per year
- Department
- Fundraising
- Role
- Fundraising Specialist
- Locations
- Chilliwack
- Employment type
- Full-time

**About DeVry Greenhouses**:
**DeVry Greenhouses** is a leading nursery greenhouse operation based in British Columbia, specializing in the production of high-quality ornamental plants. With a strong focus on sustainability, innovation, and operational excellence, DeVry supplies major retailers across Canada and North American and is recognized for its commitment to environmental stewardship and workforce development.

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