Coordinator, Material Resources

**Project & Facilities Manager - Province of Quebec**
**Location: Brossard, QC**
**Worker Category: This is a maternity leave replacement position.**

**About 123Dentist**:
123Dentist is a rapidly growing Canadian network of dental clinics, committed to delivering exceptional quality care. As a leader in the industry, we invest in modern, well-designed environments that support both the oral health of our patients and the well-being of our teams.

**Position Summary**:
Under the supervision of the Manager, Material Resources, Infrastructure and Projects, the Coordinator, Material Resources and Infrastructure is responsible for coordinating all requests addressed to the department.

**Key Responsibilities**
- Receive and coordinate requests addressed to the department
- Follow up with various requestors
- Manage inventory in different warehouses and clinic assets
- Receive, verify, and code various invoices
- Create supplier lists and handle service calls
- Receive and analyze quotes
- Manage expense accounts for daily staff
- Support clinics according to their various needs
- Assist the department manager with various projects
- Support colleagues in the department with various tasks

**Accountability**
- Contribute to team objectives and support colleagues facing challenges with specific tasks
- Take ownership of achieving individual professional goals (small, specific, and attainable)
- Ensure that legislation related to departmental projects is respected and applied

**Required Skills and Abilities**:

- Exceptional communication: Understand that communication is the glue that holds the team together; maintain open and clear lines of communication within and across teams.
- Excellent interpersonal skills: Ability to actively listen to stakeholders’ concerns, develop an appropriate solution or action plan, and communicate it clearly in terms the stakeholder can understand.
- Strong organizational skills: Plan tasks and manage time wisely.
- Attention to detail: Strive for excellence by ensuring records are accurately updated.
- Problem-solving: Handle unique communication challenges and unexpected issues; provide the best possible solution regardless of personal disposition or physical capability.
- Knowledge of the dental field: Familiarity with terminology, structure, equipment, and other elements related to the dental sector.
- Specialized knowledge: Ongoing maintenance of up-to-date knowledge relevant to the area of expertise.

**Skills**
**Service Quality / Customer Service**
- Strive to maintain and improve the quality of service delivery; seek opportunities to go beyond minimum practice standards.
- Take into account the diverse needs of clients (internal & external) and adapt service delivery to meet different or specific requirements.
- Commit to and remain accountable for client satisfaction (internal & external).
- Demonstrate reliability and serve clients (internal & external) in a way that inspires trust in the practice.

**Team Collaboration**
- Engage with other stakeholders (marketing, accounting, payroll, material resources and infrastructure, training, etc.) by assisting and providing support when needed.
- Encourage information sharing and communication within the team.
- Highlight the value and necessity of a diverse team; celebrate the different roles, skills, and experiences within the practice and recognize individual efforts.

**Integrity**
- Share complete and accurate information with various stakeholders, using terminology they can understand.
- Maintain a high level of professionalism while building trust in professional interactions.
- Ensure respect for privacy and confidentiality of information.
- Take responsibility for one’s actions, including the impact of decisions affecting the team and various stakeholders.

**Innovation**
- Evaluate and consider technological advances and possible process improvements to implement.
- Collaborate with suppliers to offer innovative solutions that contribute to the company’s excellence.
- Recommend continuous improvements specific to one’s practice to remain competitive.

**Commitment to Continuous Learning**
- Stay informed of new policies, procedures, and industry standards.
- Take responsibility for one’s professional development by pursuing training, attending conferences, etc.

**Education, Qualifications, and Requirements**
- Strong command of the French language (spoken and written) and comfortable communicating occasionally in English (spoken and written).

**Preferred**
- Experience and knowledge of the dental field (important asset).
- Two (2) years of experience in an administrative role (asset).
- Knowledge of Microsoft Office.
- Customer service skills.
- Rigour and problem-solving abilities.
- Good judgment.

**Support our teams by coordinating supply requests, equipment maintenance, and infrastructure follow-ups. With your organizational skills and efficiency, you help ensure the smooth daily operations of our clinics. Joi