Maintenance Manager

**Basic Purpose**

The Maintenance Manager acts as a resource to, and provides recommendations to the Director of Property Improvements and through the Director of Property Improvements to the appropriate support areas within the Canad organization. The Manager is responsible for ensuring Canad standards relating to maintenance are met or exceeded. This position will be responsible for the health and safety of staff and guests. The Manager will review all standards and provide ongoing updates to the Director of Property Improvements of the facility and communicate appropriately.

**Key Accountabilities/Responsibilities**
- Developing and implementing maintenance strategies for the department
- Ensuring the highest quality of services are delivered within cost constraints by managing, prioritizing property maintenance requirements
- Ensures adherence to the Canad Inns standards of maintenance quality, repairs, and upkeep
- Inspects and ensures safety controls and facility equipment on an on-going basis
- Supervises proper storage of all maintenance tools, equipment and supplies
- Coordinates service with and other hotel services and Canad operations
- Assesses needs and produces action plans and task lists for subordinates
- Coordinates the inventory, purchasing and disbursement of all supplies
- Ensures that proper sanitation practices are followed
- Assures proper staffing and adequate supplies for responsible service areas
- Direct liaison between staff and management
- Demonstrate mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines.
- Provides training to subordinates, ensuring ability to safely perform duties.
- Performs other duties as required including duties of subordinates
- Monitors and proactively responds to the property needs
- Takes appropriate action to maintain operations
- Adjusts duties and tasks for self and subordinates to respond to new priorities
- Communicates performance expectations and provides employees with on-going feedback
- Ability to respond to after-hours or emergency calls
- Creates 100% guest satisfaction by providing employees with the training and resources they need to maximize employee engagement and deliver Canad Four Star Service and teamwork
- Communicates and reinforces the vision for Canad Four Star Service to employees
- Ensures that employees provide Canad Four Star Service and teamwork on an ongoing basis
- Uses teamwork to support guests and employees
- Seeks opportunities to improve the guest experience by seeking feedback and reviewing management reports and developing strategies to improve department and hotel services
- Provides employees with the tools, training and environment they need to deliver Canad Four Star Service and teamwork
- Performs other duties as required to provide Canad Four Star Standards in Service
- Observe and ensure Safe Work practices are followed at all sites at all times. This position is also expected to be a health and safety leader within the hotel working by setting a positive example to all other staff and management team members.
- Oversee Maintenance and Housekeeping projects within the property ensuring design, budget and schedule objectives are achieved.
- Ensure effective management of loss prevention, risk management, security, maintenance, marketing, landscaping, snow removal, ventilation, heating, cooling and other daily activities.
- Ensure that all Operations and Maintenance information is communicated as appropriate.
- Coordinate and manage emergency/unscheduled repairs of equipment, structures and grounds on the property.
- Create contingency plans to mitigate risk.
- Plan and manage Maintenance project timelines, throughout life cycle including the allocation of adequate resources, documentation, budget, and other factors necessary for success.
- Closely monitor the billing of third-parties (Contractors, consultants, other specialists).
- Identify and resolve conflicts within Maintenance teams and associate work.
- Familiarize the Maintenance project team with the terms of the project contract.
- Manage and coordinate internal and external contractors and trades.
- Maintain Maintenance project-tracking systems, report project progress, and report to stakeholders as appropriate.
- Perform regular property inspections of equipment, common areas, building exteriors, and landscape.
- Provide general status reports as appropriate.
- Ensure 24/7 availability of emergency services.
- Maintain and/or have working knowledge of environmental safeguards and alarm systems.
- Show working knowledge of fire alarms, extinguishers.
- Plan and prioritize work for self and staff.
- Determine needed supplies and equipment.
- Monitor need for equipment maintenance and repair.
- Responsible for proper inventory of materials and supplies. Accountable to administrators for Maintenance and performance.
- Working with human resources, this position