Operations Manager

3 days ago

Vancouver, Canada Executive Group of Companies Full time

**Duties and Responsibilities**:

- In collaboration with the General Managers, oversee eight hotels along the West Coast region of BC and three US properties located in Seattle, San Francisco, and New York
- Focus on bringing standardization and operational procedures across the hotel brands
- Help develop and implement strategic goals and objectives along with the Hotel General Managers that are aligned with Executive’s overall business strategy
- Lead the brand with technology adoption
- Provide leadership and direction to the General Managers to achieve their goals and objectives
- Review financial reports with General Managers to determine hotel operation performance against budget
- Work with General Managers to ensure hotels effectively manage occupancy, rates, payroll, and other expenses
- Ensure the Executive Brand standards are being attained and ensure all staff are well versed in the P.R.I.D.E. Service standards
- Conduct brand audits at all Executive Hotels
- Review and improve Executive Rewards, our brand loyalty program
- Relate and assist with the implementation of all corporate initiatives at the hotels along with the General Managers
- Review online guest feedback and report to Corporate Office in weekly meetings; communicate with hotels’ leadership teams to ensure appropriate corrective actions have taken place.
- Deal effectively with any concerns at the hotels; identify and analyze any issues and work on solutions with the General Managers
- Build morale and spirit; ensure hotels’ leadership teams endorse “open door policy” to solicit and address employee feedback and suggestions
- Take an active involvement in developing businesses
- Other duties as required

**Required Education, Skills, and Qualifications**:

- Bachelor’s degree in hospitality management, Business Administration or related major plus 3-5years experience in Front Office, Housekeeping, Sales & Marketing or other Senior Management role OR 2-year Diploma in Hospitality Management, Business Administration or related major plus 5-year experience in Front Office, Housekeeping, Sales & Marketing or other Senior Management role
- 4-Star or equivalent experience
- Demonstrated ability to lead by example
- Highly energetic, self-motivated, decisive, responsible, and capable of working under stressful conditions, while consistently demonstrating a high degree of professionalism.
- Excellent time management skills.
- Strong organizational and prioritization skills.
- Strong customer service orientation and skills.
- Exceptional detail and follow-up.
- Excellent ability to document and standardize processes
- Excellent budgetary, projections, and cost control skills.
- Excellent communication and leadership skills
- Requires frequent travelling to the hotels in portfolio and ability to travel to US
- Good Understanding of real estate asset management and value enhancement strategies

**Job Types**: Full-time, Permanent

**Salary**: $120,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

  • Technology Strategy Transformation- Digital Health Senior Manager Vancouver

    4 weeks ago

    Vancouver, Canada Legal operations Full time

    Overview At EY were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EYs Health Consulting practice provides comprehensive performance improvement solutions to government...

  • Sdr Manager

    1 day ago

    Vancouver, Canada Push Operations Full time

    **The Company**: Push is an all-in-one platform that helps businesses grow and scale their companies by simplifying HR, payroll, time tracking, and scheduling. Our purpose is to help our customers free up their time by making people management ridiculously easy, so they can focus on their passion. Our customer base includes some of the biggest brands, such...

  • Vancouver US Tax Manager

    4 weeks ago

    Vancouver, Canada Legal operations Full time

    At EY were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity As a Tax Manager in our U.S. Tax Practice you will help our clients identify and solve complex U.S. and...

  • Vancouver US Tax Manager

    4 weeks ago

    Vancouver, Canada Legal operations Full time

    At EY were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity As a Tax Manager in our U.S. Tax Practice you will help our clients identify and solve complex U.S. and...

  • Digital Media Specialist

    5 days ago

    Vancouver, Canada Push Operations Full time

    Find a job that you love. We're a team of fun and driven individuals disrupting the environment of employee management. We help entrepreneurs streamline their operations by automating management tasks, allowing them to do more of what they love. **The Company**: Push is an all-in-one platform that helps businesses grow and scale their companies by...

  • Sales Development Representative

    2 weeks ago

    Vancouver, Canada Push Operations Full time

    Find a job that you love. We're a team of fun and driven individuals disrupting the environment of employee management. We help entrepreneurs streamline their operations by automating management tasks, allowing them to do more of what they love. **The Company**: Push is an all-in-one platform that helps businesses grow and scale their companies by...

  • Events Coordinator

    2 weeks ago

    Vancouver, Canada Push Operations Full time

    Find a job that you love. We're a team of fun and driven individuals disrupting the environment of employee management. We help entrepreneurs streamline their operations by automating management tasks, allowing them to do more of what they love. **The Company**: Push is an all-in-one platform that helps businesses grow and scale their companies by...

  • Account Executive

    5 days ago

    Vancouver, Canada Push Operations Full time

    Find a job that you love. We're a team of fun and driven individuals disrupting the environment of employee management. We help entrepreneurs streamline their operations by automating management tasks, allowing them to do more of what they love. **The Company**: Push is an all-in-one platform that helps businesses grow and scale their companies by...

  • Operations Manager

    1 day ago

    Vancouver, Canada Cushman & Wakefield Full time

    **Job Title** Operations Manager **Job Description Summary** The Operations Manager will be responsible for managing local office support operations for brokerage services within our British Columbia offices. This role will lead the administrative and operational functions and will ensure support is provided to local offices in an efficient and effective...

  • Operations Manager

    21 hours ago

    Vancouver, British Columbia, Canada Humans of HR Full time $80,000 - $120,000 per year

    Humans of HR is an upcoming boutique recruitment agency and is very quickly becoming the go-to agency for hiring and placement of skilled Professionals. Combined with our vast network and extraordinary customer-centric approach, we are the obvious choice in helping you find your next home.Operations Manager – Waste ManagementAbout the RoleWe are seeking an...