Hotel Guest Service Agent

3 days ago

Niagara Falls, Canada Oakes Hotel Overlooking the Falls Full time

The **Oakes Hotel Overlooking the Falls,** features the best view of the Falls, from it's spectacular Fallsview rooms. The Guest Services Agent is responsible for providing guests with a great smile and wonderful first and last impression, and will provide consistent excellent customer service. A Guest Services Agent greets and registers incoming guests, assists guests to enhance their stay, processes guest folios and collects payment, administers and manages cash handling responsibilities, handles guest requests and concerns promptly and with courtesy, assists guests with any inquiries regarding local attractions, our restaurants or transportation, and area highlights and maintains efficient and effective flow of information with guests and all internal departments, handles additional duties as needed by guests or management, maintains confidentiality and interacts effectively with hotel guests and co-workers to create a positive environment. **Education, Experience, & Skills**:

- Conduct that reflects the values of Niagara Hospitality Hotels...Integrity; Trust; Passion for service; commitment; teamwork
- a friendly, confident and engaging personality **Experience as a Hotel Guest Services Agent
- Exceptional customer service skills
- Experience in cash handling
- Fluent in English, both verbal and written
- Excellent communication skills
- NO EXPERIENCE NECESSARY, WE WILL TRAIN YOU

Schedule:

- 8 hour shift
- Weekend availability

  • Guest Service Agent

    2 weeks ago

    Niagara Falls, Canada Comfort Hotel Niagara Falls Full time

    TITLE**:Guest**Service**Agent** **REPORTS TO: General Manager/ Front Desk Supervisor FSLA STATUS: DEPARTMENT: Front Desk PREPARED BY: DATE: I. **SUMMARY STATEMENT** Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone...

  • Guest Service Agent

    1 week ago

    Niagara Falls, Canada Old Stone Inn Boutique Hotel Full time

    Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

  • Guest Service Agent

    2 weeks ago

    Niagara Falls, Canada Old Stone Inn Boutique Hotel Full time

    Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

  • Guest Service Agent

    5 days ago

    Niagara Falls, Canada Old Stone Inn Boutique Hotel Full time

    Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

  • Guest Service Agent

    4 days ago

    Niagara Falls, Canada The Oakes Hotel Overlooking The Falls Full time

    **The Oakes Hotel Overlooking the Falls is seeking passionate, enthusiast individuals who are looking to make a career in the hospitality industry.** We are looking for a a larger-than-life personality, willing to go above and beyond for each guest. Guest Services Agent is a key position that contributes to the overall success of The Oakes Hotel - First...

  • Guest Service Agent and Night Audit

    5 days ago

    Niagara Falls, Canada Best Western Plus Cairn Croft Hotel Full time

    Best Western Plus Cairn Croft Hotel is a proud, family-run business and has established itself in our beautiful city as one of Niagara’s most unique destination hotels. We have just concluded a magnificent five-million-dollar property improvement plan, which began three years ago with the introduction of Doc Magilligan's Restaurant & Irish Pub. Since then...

  • Guest Service Agent

    6 days ago

    Niagara Falls, Canada The Oakes Hotel Overlooking the Falls Full time

    **The Oakes Hotel Overlooking the Falls is seeking passionate, enthusiast individuals who are looking to make a career in the hospitality industry.** We are looking for a a larger-than-life personality, willing to go above and beyond for each guest. Guest Services Agent is a key position that contributes to the overall success of The Oakes Hotel - First...

  • Guest Service Agent

    1 week ago

    Niagara Falls, Canada The Oakes Hotel Overlooking the Falls Full time

    *The Oakes Hotel Ov looking the Falls is eeking pa - onate, enthu - st indivi - ls who are lo - ng to ma - a career in the - pitality in - try.* We are look for a a larger-than-life per - ality, willing to go above and beyond for each guest. Guest Services Agent is a key pos ion that co - ibutes to the overall success of Oakes Hotel - First imp - Greet...

  • Guest Service Agent

    2 weeks ago

    Niagara Falls, Canada Fallsview Indoor Waterpark Full time

    Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and...

  • Guest Service Agent

    2 weeks ago

    Niagara Falls, Canada Days Inn Niagara FallsFallsview Full time

    As a member of Wyndam Worldwide - The Days Inn Fallsview contributes to becoming a widely recognized service leader in the hospitality industry. We have a service-oriented culture in which each associate strives to be responsive, be respectful and deliver great experiences to our customers, Guests, and partners and communities as well as each other. We are...