Service Centre Manager

2 weeks ago

Scarborough, Canada Print Xperts Full time

Education:

- Expérience:

- **Education**:

- College/CEGEP
- ** Work setting**:

- Retail business
- ** Tasks**:

- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
- ** Supervision**:

- 1 to 2 people
- ** Computer and technology knowledge**:

- Word processing software
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- ** Personal suitability**:

- Efficiency
- Integrity
- Proactive
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Team player
- Ability to multitask
- ** Experience**:

- 2 years to less than 3 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week

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