Work at Home Customer Service Opportunity

Join Teleperformance - Where Excellence Meets Opportunity

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description
- Customer Care Specialist
- We are looking for talented Customer Care Specialists who are passionate about delivering exceptional service to join our team
- About Us
Teleperformance is the world leader in customer experience management. As part of our team, you will help connect some of the world’s most respected brands with their customers by providing customer care, acquisition, analytics, back-office, and other specialized services to ensure a positive experience.
- We are the largest interaction expert team in the market—engaging with more than 35% of the world’s population every year.
- What We Offer- Work from the comfort of your home- Competitive compensation package, including an additional premium for bilingual skills- Medical and dental benefits, plus an Employee Assistance Program- Paid training- Employee referral program - earn $500 for every referral hired- Exclusive perks and discounts with Canada’s leading employee perks program- Internal career advancement opportunities
- At Teleperformance, our mission is to provide an environment that promotes happiness from the inside out. We value, inspire, and support our team members to learn, teach, and grow. We want you to come to work motivated and proud to be part of our team. That’s why we continually invest in outstanding work experiences and development opportunities—so you can always be your best.
- Diversity & Inclusion

**Responsibilities**:
- Collaborate with your team to achieve high-quality service standards- Connect with customers through conversation and provide exceptional support- Build trust and understanding by identifying customer needs- Offer proactive and appropriate solutions that drive satisfaction- Exercise patience and empathy while resolving concerns- Adhere to all client policies, procedures, and industry regulations
- Qualifications- High school diploma or GED- Fluent in English- Ability to multitask and quickly learn new tools- Satisfactory background check- Basic Microsoft Windows and computer skills- Ability to type a minimum of 35 words per minute accurately- Strong work ethic with dependable track record- Excellent verbal and written communication skills- Professional and courteous telephone manner- Comfortable performing routine tasks at varying pace

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
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