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Front Desk Agent

3 weeks ago

Grande Prairie, Canada Service Plus Inns & Suites Full time

_Service Plus Inns & Suites_ _Grande Prairie is currently seeking an outgoing, motivated, and team minded individual for part time for all shifts on the front desk. Experience is not required, but would be considered an asset. WAGE WILL BE BASED ON EXPERIENCE._

**Duties of the Front Desk Agent include but are not limited to**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Process telephone calls
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Arrange services required for guests with special needs
- Process wake-up calls
- Investigate and resolve complaints and claims
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain occupancy statistics
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)

Work remotely
- No

**Job Types**: Part-time, Permanent

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Weekend availability

Supplemental pay types:

- Retention bonus

Work Location: One location