Casual Program Administrator

**COMPETITION NUMBER: 1371**

Are you a detail-oriented, tech-savvy professional who thrives in a dynamic academic environment? As a Program Administrator, you’ll play a key role in supporting the delivery of programming across NorQuest’s Academic Portfolio. Reporting to a Program Coordinator, you’ll provide exceptional student services and administrative oversight, ensuring smooth operations and a welcoming experience for students, faculty, and staff.

You’ll work closely with Academic Program Managers, Program Chairs, and faculty members—often independently—to proactively manage administrative tasks and contribute to the success of our programs. Your professionalism and responsiveness will enhance NorQuest’s brand and help create a positive, student-centered environment.

**HOW YOU’LL MAKE A DIFFERENCE**:

- Support program delivery by coordinating timetables, setting up Moodle shells, and managing logistics for internal and external events. Maintain and update program and service information, ensuring accuracy across platforms and print materials.
- Collaborate with faculty and staff to resolve issues, escalate concerns appropriately, and ensure smooth program operations.
- Manage administrative processes including onboarding, records management, and supply ordering. Maintain data accuracy in PeopleSoft Student and support scheduling, attendance, and gradebook functions. Assist with instructor assignments, grade submissions, and course evaluations.
- Identify and implement process improvements to enhance administrative efficiency and student success.

**WHAT YOU BRING**:

- Minimum qualification of an applicable diploma and 3+ years in related experience in a post-secondary institution.
- Advanced proficiency in Microsoft Office (Word, Excel, Outlook); experience with MS Teams, SharePoint, and Power Platform is an asset. Strong organizational, communication, and interpersonal skills with a keen attention to detail.
- Familiarity with PeopleSoft and a demonstrated ability to manage data and administrative systems effectively.

**WHAT MAKES YOU A DIFFERENCE MAKER?**

**As a difference maker you bring**:

- Demonstrate good understanding of office systems through prior experience, for example use of Microsoft Teams, Teams Apps and the MS Office Suite, with moderate to advanced skills in Excel
- Demonstrate strong technical skills and ability to adopt new processes
- Strong attention to detail, with advanced editing, business writing, and formatting skills
- Well-developed organizational skills; clear, calm communication and exceptional interpersonal skills are required.
- Familiarity with PeopleSoft an asset
- Experience working with multicultural clients and/or knowledge of another language an asset
- Ability to prioritize, understand when to seek out information, support or advice from college services to support student and staff needs

**SALARY**: AUPE | Band 6 | Administrator II | $26.06 - $33.87 hourly, plus 11.2% in lieu of vacation and holidays. This is a AUPE casual position ending in March 2026. For more information regarding the AUPE Collective Agreement, please check out this link.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:
This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

**_
Difference Makers._** If we were to describe what NorQuest College is, we’d say these two words. We are so fundamentally driven in our mission to make a difference to our students, our community, and to our fellow NorQuesters, that it guides what we do, who we meet, and where we are headed.

So how do we make differences?
- ** We empower NorQuesters.** NorQuesters are expected to embody our Qs—lead from where you are, be dependable, find ways forward—to name a few, but how you do that is your choice
- ** We unlock potential.** Whether its newcomers to Canada who want to improve their English, students who want to complete their academic upgrading, learners pursuing post-secondary education, or anyone who wishes to strengthen their skills through professional development, our passion to educate touches people of all levels and all backgrounds.
- ** We strengthen Alberta**. From our graduates who hit the ground running, to our partnerships with government, industry, and business, to our commitment to communities, including a dedicated focus on Indigenous communities, we contribute to our province and make it stronger. We strive to be an employer of choice for First Nations, Metis and Inuit people in Canada by leading, supporting, and being an ally through our work toward decoloniza